which was completed by Summer 2010. With the addition of Television services, even faster Internet connections have become available, utilizing VDSL2+ technologies up to 50Mbit/s. In 2016, Whidbey Telecom announced a campaign to install Fiber to the Home. Known as "The Big Gig", the service offers 1Gbit/s synchronous service to homes and businesses. The first customers were connected by October of that same year. The initial build out is focusing on the communities of Langley, Freeland, Clinton, and Bayview. The plan is to provide fiber services to 100% of customers, both on South Whidbey, but also Pt. Roberts. As of 2021, fiber service has expanded to include Harbor Hills Neighborhood, Scatchet Head, Sandy Hook, Classic/Old County Rd., Cedar Cove, and Ken's Korner. Free WiFi Hotspots are also available throughout the community, at public and private buildings, community parks, the Fairgrounds, and the Ferry Holding Lines. All are free to use for anyone needing access. Whidbey Telecom also provided the first "Ferry Cams" for commuters, which prompted WSDOT to do the same at most of their other facilities, so that ferry users were fully aware of the wait times and traffic conditions. Television It was announced in 2011, that Whidbey Telecom would offer television to customers at competitive rates to those offered by Comcast. The service utilized Microsoft Mediaroom IPTV technology to deliver television over the DSL service. The new WhidbeyTV service was launched in the summer of 2013 quickly became a significant player in the community, with competitive pricing, local support services, and its own channel, called "WhidbeyTV", producing original shows and sharing local content. The service is cost competitive with the other terrestrial options, and continued to expand offerings and service areas until 2018. In late 2018, Whidbey Telecom announced it was shifting its TV strategy from providing linear TV to partnering with Dish. This shift was due to the dramatic rise in content costs and a fundamental change in the viewing habits of society from linear to streaming entertainment. While it was a difficult decision by the company it enabled Whidbey Telecom to focus on strengthening its investment in its local fiber optic network to its customers. The company continues to provide its local WhidbeyTV video, streaming for free through WhidbeyTV.com. Security and Alarms In the early 2000s, Whidbey Telecom began its own alarm installation and monitoring company, branded as "American Alarms". Due to the unique natures of