Columbus Zoo, the "Bus it to the Buckeyes" service for Ohio State University football games at the Ohio Stadium, and the "Zoom to Boom" service to the city's July 4 fireworks show Red, White & Boom. Emergency services COTA is directed by the Franklin County Emergency Management & Homeland Security agency to act as the county's primary transportation agency during emergencies. Through this longstanding agreement, on direction from the Franklin County Emergency Operations Center, COTA provides transit for emergency services workers like Columbus police and firefighters, evacuating victims of flooding, fires, and other emergencies, and as a cooling center and warming center for firefighters in emergencies. Recent emergency actions have included transport of police during the George Floyd protests and transit service as an essential operation during the COVID-19 pandemic. In 2012, the agency purchased its first mobile emergency operations center, allowing it to operate alongside and coordinate with other mobile operations centers during crises. Operation The agency is headquartered in the William J. Lhota Building in downtown Columbus. COTA purchased the building in 2008, and named it for Lhota, its former CEO, in 2012. The building holds administrative offices, a bus operator check-in, pass sales offices, and ticket machines. The building is part of the High and Gay Streets Historic District, on the National Register of Historic Places. COTA's CEO and President is Joanna Pinkerton; the board chair is Craig P. Treneff. The agency is staffed with about 1,120 employees, including about 700 operators (bus drivers). Bus stops, stations, and facilities The Central Ohio Transit Authority operates 3,500 bus stops, 350 of which have shelters. The agency operates four transit centers: Easton Transit Center, Linden Transit Center, Northland Transit Center, and Near East Transit Center. It operates two downtown bus terminals: Spring Street (North) Terminal and the COTA Transit (South) Terminal. The agency also operates 25 park and ride facilities. COTA's Mobility Services Facility is located at 1330 Fields Avenue in Columbus. COTA's Mainstream demand-response program moved into the then-new, sustainable facility in January 2011. The paratransit facility houses all of its operations, maintenance, and administration in a single location. The facility cost $21.7 million, with 85 percent of the cost federally funded. The Mobility Services Facility holds 110 paratransit vehicles, 6 vehicle maintenance bays, administrative offices, an eligibility assessment center, one bus wash, and two fueling islands. The building relies heavily on natural light, reducing its dependence on