and it's real quiet, I don't think there's an operator who hasn't listened in on calls. The night goes faster." (Frances Swenson, hotel switchboard operator) Book Three Book Three has stories by a sanitation truck driver, a garbage man, a washroom attendant, a factory mechanic, a domestic worker, a janitor, a doorman, two policemen, an industrial investigator, a photographer, and a film critic. Here is a sample: "I worked in a white area on the West Side--briefly. Being black, in plain clothes, people might mistake me for a burglar and shoot me. It's better for me to be in a black area. Of course, people couldn't mistake me there. [Laughs] Very few black officers work in white areas. They have a few, so they can say; 'No longer are we segregated.'" (Renault Robinson, policeman) Book Four Book Four tells the stories of two spot-welders, a utility man, a stock chaser, a plant manager, a general foreman, a local union president, two cabdrivers, a bus driver, an interstate truckdriver, a car hiker, and a car salesman. Here is a sample: "I stand in the same spot, about two- or three-feet area, all night. The only time a person stops is when the line stops. We do about thirty-two jobs per car, per unit. Forty-eight units an hour, eight hours a day. Thirty-two times forty-eight times eight. Figure it out. That's how many times I push the button." (Phil Stallings, spot-welder) Book Five Book Five narrates the tales of a barber, a hair stylist, a saleswoman, a dentist, a hotel clerk, a bar pianist, an elevator starter, an ex-salesman, a bank teller, an auditor, an organizer, an order filler in a shoe factory, a mail carrier, a gas meter reader, a supermarket box boy, a supermarket checker, a skycap, a felter in a luggage factory, a waitress, and two housewives. Here is a sample: "You have to be terribly subservient to people. 'Ma'am, can I take your bag?' 'Can I do this?' It was a time when the grape strikers were passing out leaflets. They were very respectful. People'd come into the check stand, they'd say, 'I just bought grapes for the first time because of those idiots outside.' I had to put their grapes in the bag and thank them for coming and take them outside to the car. Being subservient made me very resentful." (Brett Hauser, supermarket box boy) Book