Ashley Hollander (Kayla Perlmutter): Mark's young cousin. She learns of Ace's existence early on in the series, promising to keep her discovery a secret. In the second season, she wants to get involved in Mark's adventures but is rejected, but she helps Chuck escape from the game world. Rick Hummel (Brett Heard): A central figure in the second season, Rick Hummel runs a computer repair store in Conestoga Hills and employs Chuck. Rick is actually a programmer on the game who developed an ability to bring the characters to life, only to be mocked and fired from the development company. Beforehand, he programmed the software into one of the game discs, namely the one Mark purchased. He appears in the second season, observing the characters as the Master Programmer, operating from the backroom of his store where he owns a large mainframe that contains the Sixth Dimension. Rick creates Kilobyte after Lord Fear's defeat, intending to use him to defeat Ace and prove to the world of his apparent genius. Mark and Chuck discover Rick's actions, but a blackout causes him to lose control of Kilobyte. Kilobyte then imprisons Rick in the game, where he joins him in the finale, plotting to use him to escape the game world. Mr. Cheseborough (R.D. Reid): Horace Cheseborough is a science teacher who teaches Mark. He is a grouchy man who has little faith in his students, taking pleasure in marking their daily quizzes incorrectly and wears badges flattering himself. He is kidnapped by Lord Fear as part of a plot to defeat Mark, and replaced temporarily by Lady Illusion. He is released but has his memory erased. However, he recalls his imprisonment and becomes convinced he was abducted by aliens. In the second season, he encounters Lord Fear again, who manipulates him into creating a formula that can drain Ace of his powers. Mark convinces him he has been tricked, and they make an agreement that Mark must protect him from the "aliens". Kilobyte captures Mr. Cheseborough and traps him in the game, but Chuck manages to free him. Mr. Cheseborough is so terrified he goes on a panicked rampage around the carnival, and is declared a madman by the authorities. Nettie Kutcher (Diane Douglass): The lunchlady at the middle school, Mrs. Kutcher is very motherly towards Chuck, often creating for him special meals since he is the only one who appreciates