6–5 record in 1997, Robinson was fired. In 1998, head coach Paul Hackett took over the team, but posted an even more disappointing 19–18 record in three seasons than any of his recent predecessors. By 2000, some observers surmised that USC football's days of national dominance were fading; the football team's record of 37–35 from 1996 to 2001 was their second-worst over any five-year span in history (only the mark of 29–29–2 from 1956 to 1961 was worse), and the period marked the first and only time USC had been out of the final top 20 teams for four straight years. 2000s–2010s 2001 In 2001, athletic director Mike Garrett released Hackett and hired Pete Carroll, a former NFL head coach. Carroll went 6–6 in his first year, losing to Utah in the Las Vegas Bowl, 10–6. After that, his teams became highly successful, ranking among the top ten teams in the country, with the exception of 2009 in which the team lost four regular season games. 2002 USC opened 3–2 in 2002, suffering losses to Kansas State and Washington State. However, the Trojans went on to win the rest of their games, completing the regular season 11–2 on the strength of senior quarterback Carson Palmer's breakout performance. After struggling for most of his collegiate career, Palmer excelled in the Pro Style offense installed by new offensive coordinator Norm Chow. In fact, Palmer's performance, particularly in the season-ending rivalry games against Notre Dame and UCLA, impressed so many pundits that he went on to win the Heisman Trophy, carrying every region of voting and becoming the first USC quarterback to be so honored. Despite tying for the Pac-10 title (with Washington State), having the highest BCS "strength of schedule" rating, and fielding the nation's top defense led by safety Troy Polamalu, USC finished the season ranked No. 5 in the BCS rankings. Facing off against BCS No. 3 Iowa in the Orange Bowl, USC defeated the Hawkeyes 38–17. 2003 In 2003, highly touted but unproven redshirt sophomore Matt Leinart took over the quarterback position from Palmer. Although his first pass went for a touchdown in a win over Auburn, the Trojans suffered an early season triple-overtime loss to their conference rival the California Golden Bears in Berkeley. After the Loss to California, USC went on a 10-game winning streak and finished the season with a record of 11–1. Before the postseason,