the most common markets that use central station services are: Security and fire detection system installers Personal Emergency Response System (PERS) retailers Devices connected to the Internet of Things. Crash Detection Devices Integrated Security Cameras Lone Workers Environmental Monitoring (flood, gas, temperature) Worldwide United States In the United States, central stations are regulated by third-party inspection companies such as Underwriters Laboratories (UL), FM Approvals, and The Monitoring Association (TMA). Central stations are evaluated on specific criteria such as system redundancy, building security, and regulation compliance. Once a central station has demonstrated adherence to the UL requirements, it can receive its certification. The Monitoring Association (TMA) "The Monitoring Association (TMA), formerly the Central Station Alarm Association (CSAA), is an internationally-recognized non-profit trade association that represents professional monitoring companies, including those listed by a TMA-approved Nationally Recognized Testing Laboratory, such as UL, FM Global, or Intertek/ETL, as well as unlisted companies, integrators, and providers of products and services to the industry. Incorporated in 1950, TMA is legally entitled to represent its members before Congress and regulatory agencies on the local, state and federal levels, and other authorities having jurisdiction (AHJs) over the industry." The Monitoring Association also inspects and certifies central stations with a prestigious 5 Diamond award. When a central station receives this award, it demonstrates a dedication to TMA's 5 Commitments of Excellence. The 5 TMA Commitments are as follows: Commitment to random inspections and quality criteria standards by a nationally recognized testing laboratory such as FM Approvals, Intertek/ETL and UL. Commitment to the highest levels of customer service. Commitment to ongoing job-related education and testing by having 100% of its central station operators certified using the TMA online training series. Commitment to raising the industry standards through TMA membership and participation in its activities. Commitment to reducing false dispatches. Underwriters Laboratories "UL works with customers and stakeholders to help them navigate market complexity. UL brings clarity and empowers trust to support the responsible development, production, marketing and purchase of the goods, solutions, and innovations of today and tomorrow." Alarm installers are specifically regulated under UL 2050, a provision that requires installation companies to be professionally monitored by a central station that is UL certified. Australia In Australia, central stations are graded against Australian Standard 2201.2 which addresses two areas: physical construction and operational performance. Physical performance is graded A, B or C (where A is the highest grading) and