which many well-known celebrities use. When they invite a production crew into their workplace to make a documentary about them, they struggle to keep the names of their clients a secret, due to comments such as "If that jiffy bag doesn't get to Wembley Arena by 7 o' clock, it'll be the first time "Candle In The Wind" has been sung in crash helmets!" There were also signs and double entendres which pointed towards Ivan being gay. Their secretary, Carole-Anne, played by Una Stubbs, finds it a struggle to keep the identities of the celebrities a secret. Her inadvertent naming of Judi Dench as a customer pales in comparison to other examples, such as how she named a large number of celebrity customers, not realising that the camera was rolling at the time. They appeared 3 times in episode 4 of Series 2. Crap Croupier The sketch features a croupier who is extremely unprofessional in her job. One sketch sees a man gamble a lot of money on red, and she announces the ball had landed on red. However, she then casually announces, whilst the group is celebrating their victory, that it had in fact landed on black and not red, as the colours "sort of merge" while the wheel is spinning. She also takes the ball away from the roulette wheel when the noise starts to annoy her. Another time the ball actually flies off the roulette board and she says "It would have probably been red". In the Christmas special 2005 sketch, after watching the wheel spinning, she faints. She is named as Hayley in the script book. John Reilly's Mum A gritty, hard-faced Northern Irish woman who, to the amazement of her son John, played by Kevin Trainor, is delighted for him and herself when he comes out as gay. Even though he does not want to be treated any differently, she obsesses over his sexuality, inviting him to give her fashion advice, look at pictures of men in magazines while he was trying to watch football, visit one of her friends, and go on a gay parade — much to his embarrassment. The phrase she frequently uses is "Have you heard about our John? He's a gay man now". This character has been referred to as the "Ulster Mum" or the "Northern Irish woman", however when Tate appeared on Friday Night with Jonathan Ross one week