grievous bodily harm) due to reasons of mental impairment. Three psychiatrists testified that at the time of the incident, Robinson was suffering from severe paranoid schizophrenia. Justice Murray Kellam ordered Robinson to undergo psychiatric treatment at Thomas Embling Psychiatric Hospital in Fairfield. Flight attendants Greg Khan and Denise Hickson returned to work after the incident. Khan and four of the passengers who helped restrain his attacker (Domenic Bordin, Keith Charlton, Gregory Martin and Garry Stewart) were awarded the Commendation for Brave Conduct from the Governor of Victoria, John Landy, in November 2004. Qantas also made a training video regarding the incident; the crew involved were interviewed and this is shown during security training. Khan also speaks of how a passenger complained that the aircraft was returning to Melbourne, even though two crew members had suffered serious injuries and an attempt to hijack the aircraft had just occurred. Khan and other crew also report the amount of blood stains throughout the aircraft as a result of the injuries. Since this incident, all Boeing 717 aircraft operated by Qantas (Qantaslink) have been fitted with cameras and the flight deck door is bullet proof. Upon further investigations by the airline, it was found one of the cabin crew used the international code for hijacking over the interphone to the flight deck. The crew member states she got a reply, however the flight deck crew never heard the message, and found out much later that an attempted hijacking had occurred and crew were injured. The flight deck crew also stated they both heard yelling and screaming coming from the passenger cabin, and that they attempted to call the cabin crew but they received no answer and decided at this point to declare a pan-pan call to air traffic control (a pan-pan call is one call below the urgency of a Mayday). See also Trans Australia Airlines Flight 408 Ansett Airlines Flight 232 References Aircraft hijackings Aircraft hijackings in Australia 1737 Melbourne Airport Aviation accidents and incidents in 2003 Aviation accidents and incidents in Victoria (Australia) 2003 crimes in Australia Terrorist incidents in Oceania in 2003 Terrorist incidents in Australia Terrorist incidents in Australia in the 2000s May 2003 events in Australia 2003 disasters in Australia