point, s/he will begin to actively participate in the meeting, by asking clarifying questions or paraphrasing. Eventually, s/he will make his/her observations known by giving the group feedback. Education required To enter this field, a background in psychology and small group learning is helpful. Experience in reading body language and possessing analytical skills are also useful. However, receiving some training in experiential education will probably be the most beneficial. References Block, Peter (1981), Flawless Consulting, University Associates, Inc Schein, Edgar. (1999). Process Consultation Revisited. Reading MA: Addison-Wesley. Business process management Conflict (process) Consulting occupations