Scotland is now not available in HD in any way. These additional subregions launched since 2016 are broadcast solely on the Sky and Freesat platforms, with Freeview users continuing to receive the same regional variants as in place since Wales' split in 2015 – so, for instance, viewers in the Border region see Granada in HD. This is due to the limited regionalisation of the Freeview multiplex which carries the main HD channels (with BBC One HD currently broadcasting a single all-England service with no regional splits). , the ITV HD service is still not available in the Channel Islands. This is a legacy of the ITV Channel Television service having been independent of ITV plc prior to 2010, a status which also meant ITV2 and other ITV plc digital services were unavailable over Freeview on the islands until 2012. Technical problems Harley Street ITV HD's first HD drama broadcast of Harley Street reportedly suffered technical problems including picture and sound quality and failing to revert to the normal ITV broadcast after the programme had finished. Also, several Digital Spy forum members reported that they could not access HD content via the red button due to the ITV HD service "only being available through the London region". 2010 World Cup On 12 June 2010, ITV HD cut off England's first 2010 FIFA World Cup game inadvertently into an advert break for 25 seconds, as a result, missing their first World Cup 2010 goal. This interruption also caused the remaining transmission to be in standard-definition. The standard definition ITV broadcasts did not miss the goal, scored by Steven Gerrard. ITV blamed the incident on human error at Technicolor, the firm that provided transmission. On 23 August 2010, Ofcom cleared ITV over the "unfortunate error", despite receiving 823 complaints. After reviewing the situation, Ofcom acknowledged the frustration of ITV HD viewers at the transmission break, but decided that ITV's actions to resolve the situation had been sufficient. The X Factor On 12 November 2011, a power failure at the BT Tower resulted in the loss of ITV HD, the channel froze during Harry Hill's TV Burp and continued throughout The X Factor live show. ITV in standard definition was unable to show live footage and instead aired re-runs of participants' auditions until the problem was fixed 15 minutes later. Although the standard definition channel began to work after 15 minutes, ITV HD