record for most concert tickets ever sold in a single day. However, Ticketmaster was widely castigated for its handling of the tour's sales, triggering government investigations into the company. Artistry Influences One of Swift's earliest memories of music is listening to her grandmother, Marjorie Finlay, sing in church. As a child, she enjoyed Disney film soundtracks: "My parents noticed that, once I had run out of words, I would just make up my own." Swift said she owes her confidence to her mother, who helped her prepare for class presentations as a child. She also attributes her "fascination with writing and storytelling" to her mother. Swift was drawn to the storytelling aspect of country music, and was introduced to the genre listening to "the great female country artists" of the 1990s—Shania Twain, Faith Hill, and the Dixie Chicks. Twain, both as a songwriter and performer, was her biggest musical influence. Hill was Swift's childhood role model, and she would often imitate her. She admired the Dixie Chicks' defiant attitude and their ability to play their own instruments. Swift also explored the music of older country stars such as Patsy Cline, Loretta Lynn, Tammy Wynette, and Dolly Parton, the last of whom she believes is exemplary to female songwriters, and alt-country artists like Patty Griffin and Lori McKenna. As a songwriter, Swift was influenced by Joni Mitchell, citing especially how Mitchell's autobiographical lyrics convey the deepest emotions; "I think [Blue] is my favorite because it explores somebody's soul so deeply." Swift has also been influenced by various pop and rock artists. She lists Paul McCartney, Bruce Springsteen, Bryan Adams, the Rolling Stones, Emmylou Harris, Kris Kristofferson, and Carly Simon as her career role models. She likes Springsteen and the Stones for remaining musically relevant for a long time and credits the Stones with being "a huge influence on my entire outlook on my career." As she grows older, Swift aspires to be like Harris and prioritize music over fame. Her synth-pop album 1989 was influenced by some of her favorite 1980s pop acts, including Peter Gabriel, Annie Lennox, Phil Collins, and Madonna. She has also cited Keith Urban's musical style and Fall Out Boy's lyrics as major influences. Music style Swift is known for venturing into various music genres and undergoing artistic reinventions, having been described as a "music chameleon". She self-identified as a country musician until 2012, when she released