for being environmentally unfriendly, stating that it discourages reuse by preventing recyclers from reselling functional Sonos units. Sonos responded that Recycle Mode was intended to ensure that prospective customers purchase newer Sonos models instead of older secondhand models. In March 2020, Sonos discontinued the Recycle Mode and no longer requires customers to dispose of products submitted for its trade-in program. On January 22, 2020, Sonos notified the end of support for speakers made before 2015, meaning that they eventually will lose functionality, something that sparked anger from their owners. Many of these speakers were purchased by customers after 2015, meaning that customers paid full price for equipment that will cease to be supported after two or three years. On January 23, 2020, following a widespread backlash and criticism of this announcement, Sonos reversed and clarified it, stating that it would continue to support its older equipment. Locations Headquarters The headquarters are located in Santa Barbara, California. Stores The first official Sonos Store was opened in New York City on July 12, 2016. It was closed in June 2020. A store opened on Seven Dials in London, in November 2017. A store opened in Berlin in April 2018. Offices There are currently 12 offices operated by Sonos independently. These are located in Australia, China, Denmark, France, Germany, Netherlands, United States, Sweden and the United Kingdom. An engineering office was present in Boston, US as of 2017. Explanatory notes References External links 2002 establishments in California 2018 initial public offerings American companies established in 2002 Audio equipment manufacturers of the United States Companies based in Santa Barbara, California Companies listed on the Nasdaq Consumer electronics brands Electronics companies established in 2002 Kohlberg Kravis Roberts companies Loudspeaker manufacturers Manufacturing companies based in California