Smooth Flow of Work Uninterrupted flow of work is only possible if there is proper planning and control. Management ensures efficient and smooth flow of work. (v) Helps in Maintaining Office Efficiency Management helps in maintaining efficiency in an office. A manager not only performs and produces results, but may do it in the most efficient manner so as to contribute towards profit generation. (vi) Managing Survival and Growth Management has to play an important role in keeping the organization alive. Change in technology and methods must be anticipated and adapted for survival and growth. It is only management which can do so and molds the enterprise in such a changing environment. (vii) Provides Innovation Innovation is finding new, different and better method of doing existing work. To plan and manage innovation, management has to play an important role. Suggestions from customers, information from salesmen, close watch on competitor’s activities provide source of innovation. (viii) Helps in Retaining Talent and Inculcating Sense of Loyalty in Office Staff Efficient management helps in retaining talented and hard working employees by providing them comfortable work environment. Manager must motivate his employees by recognizing and appreciating their talents. (ix) Provides Leadership Management provides leadership by influencing and guiding office personnel. Managers influence his subordinates to work willingly for achieving organizational goals. (x) Managing Change Importance of office management is that it helps in planning the change and introducing it at the right time and in the right manner. Due to change in technology methods, work procedures etc. have to be changed for efficiency and economy. People resist change due to lack of understanding the reasons for change and lack of training in new methods. Management helps in minimizing resistance of people and acts as a change-agent. (xi) Maintaining Public Relations Office management helps in improving public relations and increasing goodwill of an enterprise by dealing with grievances of consumers and general public. (xii) Social Benefits Management is beneficial not only to the business enterprises but to the various segments of society also. It provides and maintains link with various types of suppliers, banks, insurance companies, government departments, and general public. It benefits society as a whole by providing its services. Functions An office manager is responsible for monitoring and reviewing systems, usually focusing on specific outcomes such as improved timescales, turnover, output, sales, etc. They may supervise or manage a team of administrators, allocating