"Deliverance was so poorly recorded, without any organisation whatsoever," Åkerfeldt claimed, that Sneap "is credited as a 'saviour' in the sleeve, as he surely saved much of the recording." Deliverance was released on 4 November 2002, and debuted at number 19 on the US Top Independent Albums chart, marking the band's first US chart appearance. AllMusic stated, "Deliverance is altogether more subtle than any of its predecessors, approaching listeners with haunting nuances and masterful dynamics rather than overwhelming them with sheer mass and complexity." Opeth performed a one-off concert in Stockholm, then returned to the UK to finish recording vocals for the second of the two albums, Damnation, at Steven Wilson's No Man's Land Studios. Although Åkerfeldt believed the band could not finish both albums, Opeth completed Deliverance and Damnation in just seven weeks of studio time, which was the same amount spent on Blackwater Park alone. Damnation was released on 14 April 2003, and garnered the band its first appearance on the US Billboard 200 at number 192. The album also won the 2003 Swedish Grammy Award for Best Hard Rock Performance. On 1 January 2016, Opeth re-released both Deliverance and Damnation in one package, containing CD and DVD versions, along with new mixing. The band embarked on its biggest tour yet, playing nearly 200 shows in 2003 and 2004. Opeth performed three special shows in Europe with two song lists each—one acoustic set and one heavy set. The band recorded its first DVD, Lamentations (Live at Shepherd's Bush Empire 2003), at Shepherd's Bush Empire in London, England. The DVD features a two-hour performance, including the entire Damnation album, several songs from Deliverance and Blackwater Park, and a one-hour documentary about the recording of Deliverance and Damnation. Lamentations was certified Gold in Canada. Opeth was scheduled to perform in Jordan without a crew due to the fear of terrorist attacks in the Middle East. Opeth's tour manager distributed 6,000 tickets for the concert, but before the band left for Jordan, drummer Lopez called Åkerfeldt stating he was having an anxiety attack and could not perform, forcing the band to cancel the show. In early 2004, Lopez was sent home from Canada after more anxiety attacks on tour. Opeth decided against cancelling the remainder of the tour, with Lopez's drum technician filling in for two concerts. Lopez promised that he would return to the tour as soon as he could,