members to cover the increasing number of patronages and engagements. Media and criticism Royal biographer Penny Junor says that the royal family has presented itself "as the model family" since the 1930s. Author Edward Owen wrote that during the Second World War, the monarchy sought an image of a "more informal and vulnerable family" that had a unifying effect on the nation during instability. In 1992, the Princess Royal and her husband Mark Phillips divorced; the Prince and Princess of Wales separated; a biography detailing the Princess's bulimia and self-harming was published; her private telephone conversations surfaced, as did the Prince's intimate telephone conversations with his lover, Camilla Parker Bowles; the Duke and Duchess of York separated; and photographs of the topless Duchess having her toes sucked by another man appeared in tabloids. Historian Robert Lacey said that this "put paid to any claim to being a model of family life". The scandals contributed to the public's unwillingness to pay for the repairs to Windsor Castle after the 1992 fire. A further "PR disaster" was the royal family's initial response to the death of Diana, Princess of Wales, in 1997. In the 1990s, the royal family formed the Way Ahead Group, made up of senior family members and advisers and headed by Elizabeth II, in a quest to change in accordance with public opinion. The 2011 wedding of Prince William and Catherine Middleton led to a "tide of goodwill", and by Elizabeth II's Diamond Jubilee in 2012 the royal family's image had recovered. A 2019 YouGov poll showed that two-thirds of British people were in favour of maintaining the royal family. The role and public relations of the extended royal family again came under increased scrutiny due to the Duke of York's friendship with convicted sex offender Jeffrey Epstein and allegations of sexual abuse, along with his unapologetic conduct in the 2019 interview about these subjects and subsequent 2021 lawsuit. In June 2019, the royal family, several members of which advocate for environmental causes, faced criticism after it was revealed that they "had doubled [their] carbon footprint from business travel". In a 2021 interview, the Duchess of Sussex, who is of biracial heritage, relayed second-hand that there had been "concerns and conversations" within the royal family about the skin colour of their son, Archie Mountbatten-Windsor, while the Duke of Sussex stated it was a single instance. The interview received a