training cannot be ignored. Other factors that are key to a successful Cyber Awareness Training program is to establish a baseline identifying the level of knowledge of the organization to establish where the users are in their knowledge prior to training and after. Whichever approach an organization decides to implement, it is important that the organization has policies and procedures in place that provide training that is up to date, performed frequently and has the backing of the entire organization from the top down. Investment in technology to detect and stop these threats must be maintained, but along with that we need to remember and focus on our weakest link, which is the user. Criminal arrests and convictions Zain Qaiser A British student, Zain Qaiser, from Barking, London was jailed for more than six years at Kingston upon Thames Crown Court for his ransomware attacks in 2019. He is said to have been "the most prolific cyber criminal to be sentenced in the UK". He became active when he was only 17. He contacted the Russian controller of one of the most powerful attacks, believed to be the Lurk malware gang, and arranged for a split of his profits. He also contacted online criminals from China and the US to move the money. For about one and a half years, he posed as a legitimate supplier of online promotions of book advertising on some of the world's most visited legal pornography websites. Each of the adverts that was promoted on the websites contained the Reveton Ransomware strain of the malicious Angler Exploit Kit (AEK) that seized control of the machine. Investigators discovered about £700,000 of earnings, although his network may have earned more than £4m. He may have hidden some money using cryptocurrencies. The ransomware would instruct victims to buy GreenDot MoneyPak vouchers, and enter the code in the Reveton panel displayed on the screen. This money entered a MoneyPak account managed by Qaiser, who would then deposit the voucher payments into an American co-conspirator's debit card—that of Raymond Odigie Uadiale, who was then a student at Florida International University during 2012 and 2013 and later worked for Microsoft. Uadiale would convert the money into Liberty Reserve digital currency and deposit it into Qaiser's Liberty Reserve account. A breakthrough in this case occurred in May 2013 when authorities from several countries seized the Liberty Reserve servers, obtaining access to all