correct table as quick as possible, assisting staff with the priority of orders and addressing any customer issue that suddenly arises. Generally any business that serves food to customers have food runners such as bars and coffee shops and even room service, being able to switch between front and back of the house. Food runner's duties are to deliver food, identifying customers questions and complaints and addressing those appropriately, greeting guests, providing and explaining the menu, inspecting the food, clearing and cleaning tables. Hotel security Hotel security monitor the security system in the restaurant and communal areas of the hotel. They establish and maintain emergency procedures, and identify and implement risk management programs on order to be prepared for an unlikely emergency situation such as food poisoning. Advantages and disadvantages Advantages Guest can eat and drink within their own private room in the hotel. Guests can order meals whenever they want. Room service can reduce food wastage. Convenience for guests with children and babies. Promotes safety, as guests are able to stay inside their hotel. Disadvantages Food and drinks are much more expensive than average. Hot food can become cold before delivery to the room. The guest may be less likely to experience local food. Guests cannot observe the food being prepared. Room service menus are often limited so that items can be cooked at all times by cooks on different shifts with common skills. Hospital room service Some hospitals have started to provide room service for their patients' convenience. Patients are able to order the food of their choice from a menu at a time that is suitable for them. Hospital staff may need to assist patients to ensure that they comply with their dietary restrictions. Visiting guests may order from the room service for a fee. Advantages of room service in hospital Improved patient satisfaction. Additional meal trays and unwanted food plates is reduced. Improved meal accuracy. The opportunity for increased revenue by serving patients' family and visitors. Food service workers may enjoy more contact with patients, boosting their morale. Fresher food is provided with better quality and temperature. Hospital can play a role in providing meals for those with food insecurity, and reduce hunger. See also References Hotel terminology Customer service Serving and dining