companies have reported that, to reduce computer rage, their technicians are trained on how to work with customers in sensitive psychological states just as much as how to diagnose and fix technical issues. Designing computer interfaces to display more emotional support when errors occur, or provide therapy strategies, has also been suggested as a way to mitigate computer anger and rage. The application of affective computing has been shown to effectively mitigate negative emotions connected to computer use. One study found that an interface that sought the user's feelings, provided empathy, and validated reported emotional states significantly reduced negative emotions associated with computer frustration for users. Another study found that when error messages contain positive wording ("Great that the computer will soon work again") compared to negative wording ("This is frustrating") or a neutral error message, users exhibited more signs of happiness. See also Rage (emotion) Air rage Bike rage Road rage Roid rage Wrap rage Technostress The Media Equation Debugging Hang (computing) Digital media use and mental health References Rage (emotion) Computers Digital media use and mental health