are fully supported since Microsoft Dynamics CRM 2011 Update Rollup 12. Because of this browser compatibility R12 was highly anticipated but also caused a lot of stress for customers that had used unsupported customizations. R12 broke those customizations and clients had to rethink their changes. Microsoft offered additional wizards to pinpoint the problems. Microsoft Dynamics CRM 2013 Dynamics CRM 2013 was released to a closed beta group on the 28th of July 2013. Dynamics CRM 2013 Online went live for new signups in October 2013. It was released in November 2013 (build number 6.0.0000.0809). Microsoft Dynamics CRM 2015 On September 16, 2014, Microsoft announced that Microsoft Dynamics CRM 2015, as well as updates to its Microsoft Dynamics CRM Online and Microsoft Dynamics Marketing services, will be generally available in the fourth quarter of 2014. Microsoft also released a preview guide with details. On November 30, 2014, Microsoft announced the general availability of Microsoft Dynamics CRM 2015 and the 2015 Update of Microsoft Dynamics Marketing. On January 6, 2015, Microsoft announced the availability of a CRM Cloud service specifically for the US Government that is designed for FedRAMP compliance. Microsoft Dynamics CRM 2016 Microsoft Dynamics CRM 2016 was officially released on November 30, 2015. Versions for CRM 2016 was 8.0, 8.1 and 8.2. With version 8.2 the name, Microsoft Dynamics CRM 2016, was changed to Dynamics 365 Microsoft Dynamics CRM 2016 was officially released on November 30, 2015. It includes advancements in intelligence, mobility and service, with significant productivity enhancements. In June 2016 was developed a special application which sends scanned info from business cards into MS Dynamics CRM named Business Card Reader for MS Dynamics and Call Tracker application in 2017. Microsoft Dynamics 365 Sales Microsoft Dynamics 365 was officially released on November 1, 2016, as the successor to Dynamics CRM. The product combines Microsoft business products (CRM and ERP Dynamics AX). The on-premises application, called Dynamics 365 Customer Engagement contained the following applications: Dynamics 365 for Sales Dynamics 365 for Customer Service Dynamics 365 for Marketing Dynamics 365 for Field Service Dynamics 365 for Project Service Automation The offerings Dynamics 365 for Finance and Operations cover the ERP needs, such as bookkeeping, invoice and order handling and manufacturing. In Dynamics 365 version 9.0.0.1 many notable features like Virtual entities in Dynamics 365, Auto Numbering Attributes, Multi Select Options sets etc. were introduced. Support & End of life See also