well-established telemedicine referral system. In 2008 the service won the regional Innovation and Communications Technology Award and the QVH telemedicine system was also chosen to form part of the Institute of Engineering & Technology's 2008 Faraday Lecture on the overall theme of engineering in health and has been included in a documentary. Performance In the national cancer patient survey for 2011/12, the hospital achieved the highest score for care quality out of all 160 hospital trusts providing cancer services. Ninety-four per cent of cancer patients surveyed rated the care they received at QVH as 'excellent' or 'very good'. In the national NHS inpatient survey for 2011, the hospital achieved the highest scores in the country for 27 of the 61 questions asked, including 'Overall, how would you rate the care you received?'. In the 2011 national NHS staff survey, 94% of doctors and nurses said they would recommend their hospital to friends and family, more than at any other hospital in the country. In 2011, it was found to be the most recommended NHS hospital in the country by the independent Dr Foster Hospital Guide. It was named by the Health Service Journal as one of the top hundred NHS trusts to work for in 2015. At that time it had 817 full-time equivalent staff and a sickness absence rate of 3.58%. 91% of staff recommend it as a place for treatment and 74% recommended it as a place to work. In 2018/9 it faced a £5.9 million deficit, around 10% of its turnover, and needed to borrow money to pay its bills. It forecasts deficits of around £7 million, roughly 10% of its turnover, each year from 2019 to 2023. Transport links Local bus services are provided by Metrobus. The following routes pass the hospital: Route 281: an hourly service which links QVH to the town centre and station, Worsted Farm, Imberhorne, Felbridge, Crawley Down, Copthorne, Three Bridges, Crawley, Lingfield and Dormansland Route 400: an hourly service which links QVH to the town centre, Felbridge, Copthorne, Three Bridges, Crawley, Horley, East Surrey Hospital, Redhill, Godstone and Caterham See also Healthcare in Sussex List of hospitals in England References Further reading External links Trust website Hospitals in West Sussex East Grinstead NHS hospitals in England Archibald McIndoe 1863 establishments in England