ordered the peacekeepers to withdraw and not interfere. Dallaire, believing the order unethical and unlawful, disobeyed and with 450 Ghanaian soldiers, protected Tutsi hideouts. He received help from non-governmental organizations, foreign journalists, and the Canadian government. With the media reporting on the massacre, the UN authorized 5,500 troops to protect civilians. Dallaire was denied permission to arrest fleeing Hutu leaders. In August Dallaire asked to be replaced after he recognized signs of posttraumatic stress disorder. Once back in Canada, he became appalled at how little the general public knew, and how much the world leaders knew, of what happened. In the aftermath, blame was assigned to various people, including Dallaire, but Off argues that blame lies with the UN and its Security Council who refused to act when called upon. Lewis MacKenzie, in 1992, served in the Sarajevo division of United Nations Protection Force which was mandated to keep the peace in Croatia. Off describes MacKenzie as being indifferent as hostilities began in Sarajevo because his mandate did not include intervention in Bosnian affairs. MacKenzie's distrust of all participants in the hostilities grew following a botched prisoner exchange, the Breadline Massacre, and broken ceasefire arrangements. MacKenzie helped negotiate UN control of the Sarajevo International Airport which allowed humanitarian shipments. MacKenzie gave many media interviews but Off criticizes him for portraying both the Serbs and the Bosnians as aggressors and recommending against intervention. Louise Arbour began her job as Chief Prosecutor of war crimes at the UN in October 1996. She was unexpectedly selected by her predecessor, Richard Goldstone, as he believed she processed the toughness to pursue war crime suspects and the bureaucratic and diplomatic skills to function at the UN. At the International Criminal Tribunal for the former Yugoslavia, contrary to Goldstone's tactic of publicizing indictments, which allowed the accused to make their arrest a risk to the ceasefire, Arbour kept hers sealed allowing for surprise arrests. In Rwanda she achieved several high-profile prosecutions, including the first conviction for rape as a war crime. By time she left in Fall 1999, her office had Slobodan Milošević, a head of state, indicted and arrested. Style The book is divided into four sections: one for each biography and one to provide background context for the conflicts in Rwanda and Bosnia. There are also sections entitled Introduction, Conclusion, Acknowledgments, Source Notes, and Index. The three biographies of the Canadians focus on their