even her father congratulate her on finally apprehending Little Tony. Not long after, her co-worker Harlan comes by their table to show her a memo about a mandatory "sensitivity training" seminar that they are all required to attend because of the way she treated Little Tony. The next day at the station, the seminar begins. Allen Lloyd meets with Lee Mercer and reports their plan will yield results after just one more session. Meanwhile, Angel interrogates Allen, who hits him with the talking stick. Running into the precinct, Kate calls forlornly for her father, who is no longer there, then stares around at her coworkers, all pacing, gesticulating, shouting, weeping. Kind-hearted Heath, wishing to establish parity among the inmates, lets them all loose. Similarly, cops all around are demonstrating signs of their newfound sensitivity with muggers, fender benders, and more. Cordelia and Doyle meet Angel outside the precinct when, sensing their distress about the situation, Angel smiles a big smile, holds open his arms and sing-songs, "O-ka-ay, I think someone needs a hu-ug," and firmly embraces them both. Having been cursed by the talking stick when Allen hit him with it, he refuses to follow Cordelia's order to "get all vampy" to rescue Kate because he knows it makes them uncomfortable. As the three of them try to get into the locked station, Kate waits for a response to the messages she's left on her father’s answering machine, begging him to talk to her. Out of his cell, Little Tony collects an impromptu gang and breaks into the precinct armory. Just as he finds Kate, the AI team arrives. While Angel and Kate try to "reach" Little Tony, Cordelia and Doyle urge Angel to stop talking and fight. Later, Little Tony calls Mercer, who tells him that the Senior Partners will no longer represent his interests because he threatened a police officer and shot up a precinct in full view of witnesses, and the firm cannot accept that kind of exposure. While they talk, Mercer views a precinct surveillance tape and freezes it on Angel, unmistakable in his black leather coat. At the precinct the next morning, the cops resume their taciturnity with a vengeance. Angel checks in with Kate, and they both say that they don't remember much about events of the night before. Trevor walks away and Kate sits carefully in her chair, holding herself stiffly against the