Intercon Security, Ltd. was a global security solution provider with Canadian headquarters in Toronto, Ontario, Vancouver, British Columbia, and Calgary, Alberta, as well as Chicago, Illinois. It provided services for a wide range of organizations and individuals. Over 2,500 security personnel were employed worldwide in various roles ranging from uniformed Security Officers to biometric system installation and analysis. In the early 2000’s, Intercon kept its name while it transitioned through different parent companies. It was owned by Tyco Solutions, and in late 2000’s, it was purchased by ADT Security. Intercon Security is no longer in operation. Training Intercon Security Ltd. offered in-house training to their staff at no cost. They also were contracted by external agencies to provide security training. Their instructors were certified in various use of force options, First Aid and CPR, and other services. It is noted that in British Columbia, security guards were prohibited from carrying batons. Basic Security Training Upon hire, security guards were required to complete a 40 hour basic security training course that covered report writing, legislation (Criminal Code of Canada and Trespass to Property Act), fire systems and protection, and legal responsibilities. First Aid and CPR Security Guards were required to complete first aid training and maintain current certification while employed. ISL instructors were certified as St John’s Ambulance first aid instructors. Communications This 8 hour course focused on using words to deescalate subjects in crisis. Security guards were trained in using key phrases and verbal tactics to illicit compliance in subjects. Basic Self Defence and Handcuffing This 16 hour training course involved in class learning about Criminal Code legislation on powers of arrest, use of force, excessive force, and Trespass to Property Act. Once security staff successfully completed their knowledge exam, they completed Monadnock Pressure Point Control Techniques, basic open hand strikes, take-down techniques, passive handcuffing, and resistant handcuffing. Once they demonstrated the skill, they completed a scenario based assessment where the instructors simulated various scenarios where the guard had to assess the situation and respond appropriately. The training was rigorous and students would fail the course if they could not safely demonstrate the skills. Security guards were required to recertify annually. Advanced Self Defence and Baton This 16 hour course involved more advanced open hand strikes, blocks, take downs, and baton strikes. Initially, students were trained in Monadnock PR-24 side handled baton, however in 2008 they transitioned to the ASP