Ice Wireless is a Canadian mobile network operator and telecommunications company that provides 4G/LTE mobility services, mobile broadband Internet, and fixed line telephone in Canada's northern territories: Yukon, the Northwest Territories, Nunavut, and Nunavik, Quebec. The company's corporate headquarters are located in Markham, Ontario. History Ice Wireless was launched in 2005 to serve rural and remote communities in Northern Canada. The network was first developed in the community of Inuvik, Northwest Territories, a base for oil and gas exploration located approximately from the Arctic Ocean and north of the Arctic Circle. The network was the first GSM system in Northern Canada, originally designed as a "small cell" system that could be scaled down and economically deployed to rural and remote communities. Due to the scalability of its technology, Ice Wireless could offer mobility service in locations that could not be economically reached by larger telecommunications companies. Ice Wireless was the first to launch mobility service in Inuvik, Aklavik and Behchoko (Rae-Edzo) in the Northwest Territories. As customers increased, Ice Wireless expanded service to include Yellowknife, Northwest Territories. In 2012, Ice Wireless announced a $12.4 million network upgrade to roll out 3G/4G Evolved High Speed Packet Access (HSPA+) across the three Canadian territories. As part of this upgrade, Ice Wireless launched a full range of telecommunications services, including 3G/4G mobility services, mobile broadband Internet, and fixed line telephone. Ice Wireless also announced a strategic partnership with Iristel, the largest competitive local exchange carrier (CLEC) in Canada and the first CLEC to enter Northern Canada. In 2013, Ice Wireless became the first mobile network operator to launch 3G/4G services to Iqaluit, Nunavut. These services were launched using SES’ AMC-9 satellite. In 2017, Ice Wireless became the first mobile operator to launch LTE service to Iqaluit, Nunavut. In 2019, Ice Wireless launched 3G LTE service in Kuujjuaq, Quebec and Quaqtaq, Quebec as part of a larger roll-out to all 14 communities of the Nunavik region of Northern Quebec. The Ice Wireless network now extends across Canada's North and includes the Yukon, Northwest Territories, Nunavut and the Nunavik region of Northern Quebec. Services 4G/LTE Mobility Services Mobile Broadband Internet Fixed Line Telephone Retail stores Ice Wireless operates its own corporate retail stores, and also conducts business through a network of agents that operate in each local market. Ice Wireless provides 24/7 customer care and technical support for its customers, as well as 9-1-1 service.