restructures, shedding staff and rebranding itself. In common with other rental brands, it could not sustain a viable business model and has ceased to trade, merging with Granada Limited's rental arm to form Boxclever. Oceania Thorn operates over 90 Radio Rentals stores within Australia, and 28 stores in New Zealand under the name DTR. Radio Rentals stores in South Australia trade under the name RR Rentlo Reinvented due to an independent business trading as Radio Rentals. An independently owned chain operates 19 stores within South Australia; however is not in any way related to Radio Rentals owned by Thorn Australia Pty Ltd. The Australian branch of Radio Rentals began in 1937 with the opening of a single store on Market Street, Sydney. Since this date, Radio Rentals continued to expand and open stores across Australia, including the launch of 'Rentlo' in South Australia. In April 2015 Rentlo was rebranded to RR Rentlo Reinvented. Radio Rentals is a household appliance, technology and furniture rental service. Today, Radio Rentals and RR Rentlo Reinvented have more than 90 stores Australia wide and more than 500 employees. The Australian stores continued to trade under the Thorn Group, with James Marshall as the current CEO and managing director, appointed in 2014. On 23 April 2020, due to the COVID-19 induced retail downturn, Radio Rentals announced the permanent closure of its 62 bricks-and-mortar stores and selected warehouses, continuing as a purely online business. In 2008, the Thorn Group, who operates Radio Rentals, launched Big Brown Box; an online retailer of brown goods and consumer technology gadgets. The site later expanded to include computers and whitegoods. Thorn Group decided to offload the business in November 2010, with the CEO, John Hughes, saying that while Thorn Group "still believes strategically in online and the potential of BigBrownBox.com.au" the company had to take a pragmatic view on the business given the group's limited resources. Big Brown Box was later purchased and relaunched by Appliances Online. Centrepay controversy In 2015, a report by Credit Suisse found that for the financial year 2014/15, A$90 million of Radio Rentals and RR Rentlo Reinvented Australia's total revenue of A$197 million came from payments made by government benefit recipients using the Commonwealth Department of Human Services direct debit Centrepay system. The report also stated that around half of this amount, approximately A$45 million, related to the purchase of entertainment items such as smart phones