Medicaid Services provided funding for the program until the program was moved to the Administration for Community Living (ACL). Beginning in 2020, the CLAIM program and its operating entity (Knowledge Management Associates d/b/a Primaris Foundation) separated from Primaris Holdings, Inc. Knowledge Management Associates registered as "Missouri Connections for Health" in 2020. The same key staff operate the CLAIM program as did so under the Primaris Umbrella. CLAIM is Missouri's State Health Insurance Assistance Program (SHIP). Every U.S. state or territory has a SHIP program, though most are run directly by state agencies. Primaris acquired the CLAIM program due to a hiring freeze affecting Missouri state agencies when the program was created. The freeze prevented state agencies from hiring staff to run the program, and so Primaris was contracted for the work. CLAIM provides assistance navigating the Medicare system to Missourians. CLAIM was originally an acronym for "Community Leaders Assisting the Insured of Missouri," however, this has largely been dropped in favor of the shorter, easier-to-remember, name CLAIM. Primaris provides this service through a network of more than 170 partner organizations and more than 250 volunteers trained by the program staff using CMS material. Missourians with Medicare questions can call the CLAIM helpline or send an electronic request on the CLAIM website. This gets referred to a local volunteer, if available, or a staff member, who answers questions or provides in-depth assistance. Health care companies based in Missouri Quality Improvement Organizations in Medicare