tap. So using less water is good news for the planet. It's good news for us too, because it's our job to keep supplies flowing to over 6 million customers in this dry region." Operations It currently provides water for 2.6 million properties in a supply area of . In 1997 Anglian took over Hartlepool Water. Anglian Water Leisure Anglian operates several reservoirs, including Rutland Water, Grafham Water, Alton Water, Pitsford Water, Ravensthorpe and Taverham Mill. A separate leisure division of the company was formed to promote the use of these facilities for recreational use. Activities provided include water sports, fishing, bird watching, cycling and walking. Performance Leakage In 2012/13 Anglian Water's leakage rate was 4.97m3/km/day; compared to 5.26m3/km/day in 2011/12, 6.10m3/km/day in 2010/11, 5.62m3/km/day in 2009/10, 5.60m3/km/day in 2008/09 and 2007/08. Drinking water quality Drinking water quality in 2012 was 99.96%, as in 2011, 2010, 2009 and 2007. In 2008 it was 99.98%. Environmental record controversies Anglian Water states that it has a "commitment to the environment" and takes its "responsibility as a custodian of the environment very seriously." Compliance failures have, however, caused it to be described by the Environment Agency as a "repeat offender" regarding pollution. Instances include: July 1992 – Fined £18,000 by magistrates at Fakenham, Norfolk, after releasing sewage into a creek at Wells-next-the-Sea. April 1993 – Ranked eighth in the National Rivers Authority's "top ten" list of worst polluters. January 1995 – Listed again in the National Rivers Authority's top ten of worst polluters, having been convicted of polluting waterways on 16 occasions the previous year. February 1997 – Fined £7,500 at Luton Crown Court after admitting river pollution at Leighton Buzzard. February 1997 – Fined £2,000 with £783 costs after oil from its Heigham Waterworks in Norwich contaminated the River Wensum and its population of swans. July 1997 – Set a water industry record by receiving three convictions in one week for water pollution. January 1999 – Fined £10,000 with £4,800 costs at Witham Magistrates' Court for supplying water unfit for human consumption contrary to the Water Industry Act 1991. The prosecution was brought by the Drinking Water Inspectorate and related to supplying contaminated water to 11,000 people in Halstead, Essex, in December 1997. February 1999 – Fined £15,000 with £5,521 costs at Ipswich Crown Court for supplying water unfit for human consumption. The water was contaminated with bacteria from cow and pig