Considering the possibility of fire, the Fire Services Department increased the number of officers in the Harbour Road, Wan Chai and Causeway Bay fire stations. The Director of the Hong Kong Fire Services, Anthony Lam, said the current fire equipment of the department would be able to cope as the temperature of general indoor fires is much higher. St. John Ambulance sent 1,200 people to provide medical aid support. The Auxiliary Medical Services stationed in areas near the Exhibition Centre during the conference. Logistics Public transport The areas around the Hong Kong Convention and Exhibition Centre were barricaded from 6pm on 12 December. At least 30 bus routes were diverted when roads to Admiralty and Wan Chai Ferry Pier were blocked. There was suspension of the regular ferry services running between Wan Chai and Hung Hom and between Wan Chai and Tsim Sha Tsui. The MTR spent HK$10 million due to the WTO meeting and fares were not be deducted as what it was suggested from a legislative councilor. It carried out measures including bypassing stations, temporarily closing entrance gates and changing exits as entrance or entrance as exits in Admiralty, Wan Chai and Causeway Bay stations during the Conference. To help divert road traffic from Wan Chai, Causeway Bay and the Cross-Harbour Tunnel, the government reached an agreement with the two other tunnel operators, Western Harbour Crossing and Eastern Harbour Crossing, to offer toll discounts of 14% to 25% for private cars, taxi and goods vehicles between 13 and 18 December 2005. During the Conference there were 80 hotlines (Telephone No. 1834567) operated by the Transport Department for the public to inquire about the updated transport condition. Volunteers The Special administrative region government recruited 488 volunteers through two organizations (Hong Kong Federation of Youth Groups and Agency for Volunteer Service) to serve guests in the airport, help with the accreditation application and carry out clerical work. Those volunteers include students, civil servants professionals such as lawyers and retired people. Contingency plans Hong Kong seemed to have met its most chaotic week during the Conference. Most schools in Wan Chai and some schools in Causeway Bay and Happy Valley were suspended during the Conference. All shops and firms in Wan Chai were forced to close early on the opening night due to fear of injury. Some people were stuck barricaded in their own office overnight because of late notification of