word of the year". Within days of Katrina's August 29 landfall, public debate arose about the local, state and federal governments' role in the preparations for and response to the hurricane. Criticism was initially prompted by televised images of visibly shaken and frustrated political leaders, and of residents who remained stranded by floodwaters without water, food, or shelter. Deaths from thirst, exhaustion and violence days after the storm had passed fueled the criticism, as did the dilemma of the evacuees at facilities such as the Louisiana Superdome and the New Orleans Civic Center. Some alleged that race, class, and other factors could have contributed to delays in government response. For example, during A Concert for Hurricane Relief, a benefit concert for victims of the hurricane, rapper Kanye West veered off script and harshly criticized the government's response to the crisis, stating that "George Bush doesn't care about black people." In accordance with federal law, President George W. Bush directed the Secretary of the Department of Homeland Security, Michael Chertoff, to coordinate the Federal response. Chertoff designated Michael D. Brown, head of the Federal Emergency Management Agency, as the Principal Federal Official to lead the deployment and coordination of all federal response resources and forces in the Gulf Coast region. However, the President and Secretary Chertoff initially came under harsh criticism for what some perceived as a lack of planning and coordination. Brown claimed that Governor Blanco resisted their efforts and was unhelpful. Governor Blanco and her staff disputed this. Eight days later, Brown was recalled to Washington and Coast Guard Vice Admiral Thad W. Allen replaced him as chief of hurricane relief operations. Three days after the recall, Michael D. Brown resigned as director of FEMA in spite of having received recent praise from President Bush. Politicians, activists, pundits, and journalists also directed criticism at the local and state governments headed by Mayor Nagin of New Orleans and Louisiana Governor Blanco. Nagin and Blanco were criticized for failing to implement New Orleans's evacuation plan and for ordering residents to a shelter of last resort without any provisions for food, water, security, or sanitary conditions. Perhaps the most important criticism of Nagin was that he delayed his emergency evacuation order until 19 hours before landfall, which led to hundreds of deaths of people who could not find any way out of the city. The destruction wrought by Hurricane Katrina raised other,