at schools in West Sydney the museum had been doing outreach to did not have Internet access at home, she reached out to The Daily Telegraph, and the museum staff wound up producing the creative activities section for the paper's Hibernate supplement for the duration of the lockdowns. In June the museum was able to reopen at least for visits to the exhibit halls by individuals or small groups and stay open through October. During this break, the museum's leadership changed. In July 2020, Lorraine Tarabay, another investment banker and contemporary art collector, took over the chair of the board from Mordant, who remains involved with the museum as its international ambassador. Artist Danie Mellor also joined the 11-member board, which already includes Qantas head Alan Joyce, Carnival Australia head Ann Sherry and other prominent individuals from the art and business worlds. By the end of 2020, the museum had been closed for 114 days. Visitation had dropped by nearly two-thirds from 2019, to under 370,000. In February 2021 the museum opened a major rehang of its permanent collection on the second floor, and in October the entire museum was able to reopen, albeit with strict health protocols required by the state in place, not only the previous capacity restrictions but mask requirements throughout the building and proof of vaccination required for all visitors over 16. Exhibitions by Richard Bell and Doug Aitken greeted those museumgoers who returned. Within her first year as chair, Tarabay oversaw the hiring process for a new director when McGregor stepped down in March 2021 after 22 years at MCA to return to Scotland and spend more time with her family. Melbourne native Suzanne Cotter, was hired to replace McGregor in July 2021. Cotter had previously been director of the MUDAM in Luxembourg and the Serralves Foundation Museum of Contemporary Art in Portugal. McGregor stayed in the position through October; Cotter formally assumed responsibilities in January 2022. Financing and governance Macgregor made up for the loss of revenue from the abolition of the regular entrance fee at the beginning of her tenure with increased monetization of the museum's book and gift shops. "As one of my colleagues says, you charge them to get out", she told The Art Newspaper in 2019. The donation boxes at the entrances also captured additional funding from patrons, and after the 2010 renovations the cafés and rent from the spaces