48238 "Oct 3 2019 8922 - 2010-2012 Fusion HEV, 2010-2011 Milan HEV, 2011-2012 MKZ HEV - Reduced ElectricVehicle Operation Some 2010-2012 Fusion hybrid electric vehicle (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation. Do not attempt repairs at this time. Engineering is investigating, monitor OASIS for updates." Customer satisfaction program number is 22G04 was issued by Ford in September 2022. Ford will perform the BECM/PCM update free of charge through Sept 30, 2023. Owners are eligible for a refund if you paid to have this performed at a dealer previously, and can provide documentation. Title: Application Performance Upgrade 22G04 Certain 2010 – 2012 Model Year Fusion / MKZ / Milan Hybrid Vehicles Hybrid Battery Reduced Electric Vehicle Operation BECM and PCM Software Update Payback time According to Edmunds.com, the price premium paid for the Fusion Hybrid takes 5 years to recover in fuel savings as compared to its non-hybrid sibling, and is one of the quickest payback periods among top selling hybrids as of February 2012. Edmunds compared the hybrid version priced at with a comparably-equipped gasoline-powered Fusion priced at and found that the payback period is 6 years for gasoline at per gallon, 4 years at per gallon, and drops to 3 years with gasoline prices at per gallon. These estimates assume an average of annual driving and vehicle prices correspond to Edmunds.com's true market value estimates. For the same two vehicles, the U.S. EPA estimates the Fusion Hybrid annual fuel cost at while the gasoline-powered Fusion has an annual fuel cost of . EPA estimates are based on 45% highway and 55% city driving, over 15,000 annual miles, and gasoline price of per gallon, the national average as of February 2012. The Lincoln MKZ Hybrid has no price premium. SmartGauge for eco driving The Fusion Hybrid comes with a SmartGauge with EcoGuide which features two 4.3-inch high-resolution, full-color LCD screens on either side of the vehicle's analog speedometer. The objective of these panel display is to coach drivers on how to optimize the performance of their hybrid by keeping track of their eco driving improvements. These screens can be configured to show different levels of driver information, including fuel and battery power levels, and average and instant fuel economy. When set in tutorial mode, the instrument panel in the right side "grows" leaves and vines on-screen