to determine whether the actions and decisions are right or wrong. The value is essential to take decision-making and sustain the company’s long-term success. Advantages of process-based management Documenting a process provides a clear guideline of how organisation improves their processes and performances over time. Process based management measures the full set of activities in one business. For instance, it focuses on internal processes such as customer satisfaction, quality of product and security as well as financial results including revenues, profits, costs, and budget. Understanding of the correlations between business processes avoids taking wrong decisions. It reduces costs, time and resources wasting on unnecessary things. Analysing the processes, an organisation will be able to predict sources of hazard and choose right decisions. The system protects intellectual capital of the organisation. Monitoring the development of processes, the organisation can analyse risks and its weakness. Focusing on continuous improvement and customer’s requirements, the organisation improves customer services which deliver value to its customers. Evaluating the process assures the results a company expecting to obtain. Process based management is an integration of both input and output in business process. It controls personnel, technical and financial resources in a holistic viewpoint. The organisation can improve IT system that reduces unnecessary complexity and improves the quality of performance measurement. Analysing processes and implementing new objects if required, the organisation deal with fast changes in demand. Three stages in process-based management Documenting the process To manage its business from a process based perspective, an organisation requires to understand what defines the process and which activities they consist of. A business consists of different departments in charge of specific jobs or functions. Therefore, the processes support these managerial sectors and transform successful outputs. Then a process team performs a set of sequential tasks to analyse whether the organisation delivers useful outputs to the customers. Basically, processes are built by information that indicates the current state of company and research data such as customer satisfaction. The information includes customer-based agreement, management documentation, purchasing manuals and flow charts. For instance, the flow chart is a useful information in order to control the flow of processes and list several steps and activities in detail. Analysing process performance Analysed and clarified processes are allowed to implement on the actual business. Then, an organisation monitors its business and improves the overall stage of process. To evaluate the sequence of process, measurement is