through a retailer's online service, and then attempt to use those funds to purchase goods or to resell on a third party website. In cases where gift cards are resold, the attackers will take the remaining balance in cash, which can also be used as a method of money laundering. This harms the customer gift card experience, the retailer's brand perception, and can cost the retailer thousands in revenue. Another way gift card fraud is committed is by stealing a person's credit card information to purchase brand new gift cards. Social media and fraud People tend to disclose more personal information about themselves (e.g. birthday, e-mail, address, hometown and relationship status) in their social networking profiles. This personally identifiable information could be used by fraudsters to steal users' identities, and posting this information on social media makes it a lot easier for fraudsters to take control of it. The problem of authenticity in online reviews is a long-standing and stubborn one. In one famous incident back in 2004, Amazon's Canadian site accidentally revealed the true identities of thousands of its previously anonymous U.S. book reviewers. One insight the mistake revealed was that many authors were using fake names in order to give their own books favorable reviews. Also, 72% say positive reviews lead them to trust a business more, while 88% say that in "the right circumstances", they trust online reviews as much as personal recommendations. While scammers are increasingly taking advantage of the power of social media to conduct criminal activity, astute risk managers and their insurance companies are also finding ways to leverage social media information as a tool to combat insurance fraud. For example, an injured worker was out of work on a worker's compensation claim but could not resist playing a contact sport on a local semi-professional sports team. Through social media and internet searches, investigators discovered that the worker was listed on the team roster and was playing very well. A UK woman was scammed in a "romance fraud" online as per the local police. The woman in her 50s reportedly lost her inheritance worth £320,000 taken over from her parents who later disowned her following the loss. the perpetrator who impersonated as Tim, met the victim on a dating website in 2019 after she lost her husband. He first took £68,000 in the name of customs fees and then asked her to directly pay