as Shandwick Place tram stop, it was renamed West End - Princes Street prior to opening at the request of local traders, who felt the new name had greater associations to the city centre and would encourage more tourists to get off there. The stop was renamed again in August 2019 as West End. Completion: 2013–2014 From late 2012, work continued mostly on schedule. More than of flawed concrete trackbed had to be replaced between Shandwick Place and Haymarket. In June 2013, overhead electric wires were installed on the city centre portion of the route. This was considered the last major step in the construction process. Controversy erupted over concessionary travel for the elderly and disabled. Originally, it was planned that concessionary travel, that is the ability of those with a Scottish National Entitlement Card to travel on public transport free-of-charge, was not going to be offered on the tramway. This was despite the fact that Edinburgh Trams is to be run by Lothian Buses, who are mandated to offer free travel to those with concession cards on all their bus routes. This revelation quickly caused city leaders to support an Edinburgh Evening News campaign to ensure that concessionary travel would be offered on the new tramway. City transport convener Lesley Hinds stated "People in Edinburgh have paid through their council tax and their taxes for the trams to get up and running and it would be wrong for a large proportion of the population not to be allowed to use their concessionary bus pass". Despite this, the Scottish Government refused to pay for concessionary travel for the tram scheme, as it does for all bus routes in Scotland. Talks between the Scottish Government and Edinburgh Council eventually decided that concession cards should be valid for tram travel, but that they should be paid for by the Council instead of the Government. It was revealed on 15 August 2013 that the cards would be valid, and that travel would be paid for by Edinburgh Council. However, only people with cards issued in Edinburgh would be able to use them. This compromise upset many people in the Lothians, who often commute or travel into Edinburgh. Works were two months ahead of schedule by September 2013, when Edinburgh Council announced the tramway would open by May 2014. All tram and road works were completed by 19 October with testing of the trams