focus the city's and community's agenda. Her election as Oakland's first female mayor, and the first Chinese-American female mayor of a major U.S. city, resulted in high visibility nationally and internationally. Quan capitalized on this visibility by traveling to and meeting with potential trade and business partners for the City and Port of Oakland. Education Quan increased collaboration with the Oakland Unified School District and the community, introducing a program offering late-night youth services in the East and West Oakland areas in attempts to decrease violence with school-age youth. In 2011, she also formed the Oakland Education Cabinet with the OUSD Superintendent and the Dean of the Mills College School of Education. Crime After a surge in violence in one particular area of Oakland, Quan walked the beat with police in the neighborhood, encouraging residents to join a neighborhood crime prevention council. With gun violence up 30% from before her term, many residents and press view community policing with skepticism; "Even law-abiding citizens with good intentions aren't going to risk life and limb in areas of the city where the police don't feel safe." wrote one reporter. Despite the skepticism, the outreach is making a difference: calls to the drug hotline went from 0 to 103 in the first six months; participation in the local Neighborhood Crime Prevention Council has gone from 5 neighbors to almost two dozen neighbors meeting with police each month and identifying hotspots and priorities; calls to the Public Works Agency for blight, streetlights and other infrastructure complaints increased by 53%, and the number of National Night Out events this past August more than doubled. She has also begun helping rebuild the Oakland Police Department's workforce, by hiring more officers. In October 2011, Quan introduced Oakland's 100 Block Plan, under the claim "90% of shootings and homicides occurred"in 5% of the City—or approximately 100 city blocks.". The premise for these statistics would be disproved by the Urban Strategies Council and disavowed by Quan and officials from Oakland's city government. The plan was overseen by Chief of Police Howard Jordan, but would prove to be underwhelming. Quan proposed the hiring of Bill Bratton, a former Chief of Police in Boston and Los Angeles, as a consultant on the departmental issues, which was later approved by the city council. Combined with the underwhelming results of the 100 Blocks Plan and Bratton's report on widespread issues within the Oakland