L.L.Bean Bootmobile travels the United States and serves as a mobile store during its college tour with a limited selection of products. In March 2018, L.L.Bean opened their first urban location in Boston's Seaport District. The store will be the model for further expansion in urban areas and carry a selection of merchandise selected to fit the surrounding community. In November 2019, it was announced that L.L.Bean will be launching in the UK. Returns policy From its founding, L.L.Bean had an unlimited return policy, which allowed customers to return items with which they were dissatisfied at any time, even without a purchase receipt. On February 9, 2018, the company announced it would be limiting returns to within one year of purchase, and only with a receipt or other proof of purchase. L.L.Bean said that some customers had been abusing the policy by returning items that had been purchased from yard sales and third parties or used the policy as a lifetime replacement program for items with normal wear and tear. L.L.Bean has also stated it reserves the right to deny returns to those who regularly return items. International expansion L.L. Bean has ventured into international markets notably Japan and Canada, starting with Japan in 1976 with L.L. Bean bags debuting at American Life Shop BEAMS in Tokyo's Harajuku district in 1976. It opened its first outlet in Japan in November 1992, and then expanding to 28 stores in the country by November 2018. The company then ventured into the Canadian market, launching an e-commerce site in 2018 under licensing by Toronto-based Jaytex Group and expansion directed under Brokerage Oberfeld Snowcap, and opening its first outlet in 2019 in Oakville, Ontario, with at least eight stores opened by the end of 2021 with plans to operate at least 20 more. In 2020, the company expanded its outlets in Ontario, including one at Ottawa's Train Yards, one at the Georgian Mall in Barrie, and one at Vaughan Mills. In 2021, the company opened outlets at Toronto's Shops at Don Mills, one at Halifax, Nova Scotia's Dartmouth Crossing, two in British Columbia, one in Victoria's Mayfair Mall and one at Burnaby's The Amazing Brentwood, one at Calgary Alberta's Deerfoot Meadows retail centre. 2022 saw the Ontario openings of one at Kitchener's The Boardwalk, Kingston's Cataraqui Mall, and one at Moncton, New Brunswick's Champlain Place, with one planned at Niagara Falls and one at