from the sales of the koala-shaped soap bars would go to relief efforts aimed for Australian wildlife affected by the bush fires. #Spycops campaign On 31 May 2018, Lush launched a campaign aimed to highlight previous abuses by undercover police officers in the UK. The company put up window displays in its stores with a mock-up of a police officer in and out of uniform alongside the tag-line "Paid to lie #Spycops". In some stores replica police tape was put on the shopfront windows with: "Police have crossed the line". The campaign attracted immediate criticism from serving officers and members of the public due to its "broad brush" approach which appeared to suggest that police officers were liars and involved in a cover-up. Many notable figures were critical of the campaign by Lush, including Chief Police Officers and the Home Secretary, Sajid Javid. Lush responded to the backlash by stating that the campaign was "not an anti-state/anti-police campaign" and that they were aware "police forces of the UK are doing an increasingly difficult and dangerous job whilst having their funding slashed". They also stated that the campaign was "not about the real police work done by those front line officers who support the public every day – it is about a controversial branch of political undercover policing that ran for many years before being exposed." Lush suspended the window campaign "for the safety of our staff" on 8 June 2018, but resumed it on 13 June. Criticism In 2015, Lush was criticised for insensitivity when it stocked a new product, Lavender Hill Mob – a brand of incense inspired by the 2011 London riots, featuring a graphic of a burning building. Lavender Hill itself had been targeted by looters and rioters, but Lush stated that it was "created to emphasise the importance of community". Labour relations In July 2018, Lush Australia admitted owing more than 5,000 staff members up to $2 million in back pay. Lush Australia director Peta Granger said staff across the retail and manufacturing businesses have been underpaid since 2010 due to incorrect interpretations of the retail award. In 2020, The Guardian raised concerns about the labour conditions at the Lush kitchen in Sydney, Australia, due to the high rate of injury reported by factory staff. During the August 2020 resurgence of COVID-19 in Auckland, New Zealand, Lush employees were given 48 hours notice that they would