ticket office, touch-screen ticket machines and a Pumpkin Cafe. The main building has a small waiting room. Platforms 3–5 are partly covered, as is platform 1, which reputedly features the longest railway bench in the world at in length. Outside the station are a taxi rank and several bus shelters/stops where local and longer-distance bus services depart and arrive. These include Arriva North East route X93 to Whitby and Middlesbrough via the A171; Yorkshire Coastliner services to West Yorkshire via the A64; and East Yorkshire route 128 (to Pickering/Helmsley via the A170) and routes south along the A165 to Filey/Bridlington. Benches are provided throughout the station, which is staffed at all times. The station also has two payphones, a vending machine and luggage trolleys, as well as toilets and cycle racks. Step-free access is available to all platforms. Services TransPennine Express The typical off-peak service from the station is: 1tph (train per hour) to , with alternate services continuing to and (operated by TransPennine Express) Rolling stock used: Class 185 Desiro diesel multiple units, Class 68 locomotives with Mark 5a coaching stock and Class 802 bi-mode trains. Northern Trains 1tph to , with most services continuing on to Sheffield (operated by Northern) Rolling stock used: Class 170 Turbostar and [[British Rail Class 158|Class 158 Express Sprinter]]. From 2000 until 2019, Midland Mainline and successors East Midlands Trains and East Midlands Railway operated one return service from and to London St Pancras via Doncaster on Summer Saturdays initially with Class 170s and later Class 222s.<ref>Now it's Midland Mainline to Scarborough The Railway Magazine issue 1189 May 2000 page 39</ref> In summer West Coast Railways operates steam locomotive hauled Scarborough Spa Express services from York. Scarborough is also a popular destination for charter services as it has an operational turntable. Future of the station Three different proposals were put forward at the November 2009 Town Team meeting by SNAP Architects (Hull) with Local Transport Projects (Beverley) on the development of the Scarborough station area. All the proposals focused on different aspects (such as community/green/transport) of development. All three proposed improving the station frontage and opening up an entrance to the south of the station. Service improvements The new TPE and Northern franchises, which started in April 2016, were committed to improved service frequencies and rolling stock on both lines - the York route was have two departures per hour instead of the