Established in 2005 by the Usability Professionals Association, (now the User Experience Professionals Association), World Usability Day (WUD) or Make Things Easier Day occurs annually to promote the values of usability, usability engineering, user-centered design, universal usability, and every user's responsibility to ask for things that work better. The day adopts a different theme each year. Organizations, groups, or individuals are encouraged to hold events to mark the day, optionally according to that year's theme. World Usability Day started as an idea springing from a discussion in the fall of 2004 between two UPA board member, Elizabeth Rosenzweig and Nigel Bevan. They worked together with the UPA board to start World Usability Day and over the years, Elizabeth Rosenzweig kept it running. World Usability Day Charter Human error is a misnomer. Technology today is too hard to use. A cell phone should be as easy-to-use as a doorknob. In order to humanize a world that uses technology as an infrastructure for education, healthcare, government, communication, entertainment, work, and other areas, we must agree to develop technologies in a way that serves people first. Technology should enhance our lives, not add to our stress or cause danger through poor design or poor quality. It is our duty to ensure that this technology is effective, efficient, satisfying and reliable, and that it is usable by all people. This is particularly important for people with disabilities, because technology can enhance their lives, letting them fully participate in work, social and civic experiences. Technology should be developed knowing that human beings have certain limitations. Human error will occur if technology is not both easy-to-use and easy-to-understand. We need to reduce human error that results from bad design. We believe a united, coordinated effort is needed to develop reliable, easy-to- use technology to serve people in all aspects of their lives, including education, health, government, privacy, communications, work and entertainment. We must put people at the center of design, beginning with their needs and wants, and resulting in technology that benefits all of us. Therefore, we, the undersigned, agree to work together to design technology that helps human beings truly realize their potential, so that we can create a better world for ourselves and future generations. We agree to observe World Usability Day each year, to provide a single worldwide day of events around the world that brings together communities of professional, industrial, educational, citizen