Lars Kuch Pedersen suggests that there are six key steps in implementing an SRM program. There is a similar five steps approach described by writer Philippe Coution: Segmenting the supplier base Setting the objectives for the SRM program Measuring the supplier performance against the objectives Make your supplier engagement and governance plan Engaging the suppliers, being transparent and getting aligned Collaboration and continuous improvement. References Business models Office and administrative support occupations Procurement fr:Relation client-fournisseur