their departures. When asked about the departures, Benioff remained defiant and stated, "people come and people go"; Salesforce's stock dropped to a 52-week low after Nelson's resignation. In January 2023, the company announced a layoff of about 10% or approximately 8,000 positions. According to Benioff, the company hired too aggressively during the COVID-19 pandemic and the increase in working from home. The company will also reduce office space as part of the restructuring plan. The same month brought an announcement from activist investor Elliott Management that it would acquire a "big stake" in the company. Services Salesforce's products include several customer relationship management (CRM) technologies, including: Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud and Platform. Additional technologies include Slack, MuleSoft, Tableau Analytics, and Trailhead. Main services Salesforce's main technologies are tools for customer management. Other products enable customers to create apps, integrate data from other systems, visualize data, and offer training courses. Salesforce Platform Salesforce Platform (formerly known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application. These third-party applications are hosted on Salesforce.com's infrastructure. Force.com applications are built using declarative tools, backed by Lightning and Apex, a proprietary Java-like programming language for Force.com, as well as Visualforce, a framework including an XML syntax typically used to generate HTML. The Force.com platform typically receives three complete releases a year. As the platform is provided as a service to its developers, every single development instance also receives all these updates. In 2015, a new framework for building user interfaces – Lightning Components – was introduced in beta. Lightning components are built using the open-source Aura Framework but with support for Apex as the server-side language instead of Aura's JavaScript dependency. As of 2014, the Force.com platform has 1.5 million registered developers. Lightning Base Components is the component library built on top of Lightning Web Components. AppExchange Launched in 2005, the Salesforce AppExchange is an online application marketplace that connects customers with third-party applications and consulting services. As of 2021, the exchange has over 5,000 apps listed. Trailhead Launched in 2014, Trailhead is a free online learning platform with courses focused on Salesforce technologies. Salesforce+ In August 2021, during the COVID-19 pandemic, Salesforce launched a streaming service titled Salesforce+. The service features original content produced by the company involving its clients ranging from "days in the