The Refugee Immigration Ministry is an interfaith, community-based organization that was founded in 1986. It is a 501-3(c) non-profit based in Malden, MA that serves asylum seekers, asylees, and refugees. RIM is part of a national and local network. RIM's volunteers, many who are organized in community Clusters, help integrate clients into their communities through job preparation programs, chaplaincy services to immigrant detainees, and other forms of assistance. Each client must be legally and medically cleared prior to acceptance in RIM's programs. RIM does not provide funds for clients to send overseas. Ninety-three percent of proceeds from fundraising are used directly for client care and program costs. Only seven percent is used for administrative expenses and the maintenance of general operations, far below the national accepted average. Programs Community Outreach Program (Clusters) Clusters are made up of representatives from several congregations in a given community that agree to work on a cooperative, interfaith process that offers clients community-based support. Participating congregations include: Lutheran, Episcopal, United Presbyterian, United Methodist, American Baptist, Roman Catholic, United Church of Christ, Unitarian, Baháʼí, Jewish, Buddhist, Sikh, Hindu, Muslim and the Society of Friends. People seek asylum once their own government can no longer protect them from threats to their lives. When these displaced individuals arrive, they are free to begin their lives, but often lack the resources to effectively do so. RIM's clusters aim to give them the tools to become self-sustaining members of their communities. RIM Clusters are currently in [[Newton-Brookline, Chelmsford-Billerica, Metro-North (Malden-Melrose), North Shore, Metro-West (Framingham, [[Hopkinton, Massachusetts|Hopkinton[[Boston, Massachusetts] and [[Marblehead, Massachusetts| {Arlington} {Lexington} . Case Management All of RIM’s programs are steered by a professional Case Management plan. RIM works with clients to assess their needs and make appropriate referrals for legal services and health care. RIM provides case management services to clients placed in Clusters. Job Preparation RIM trains volunteers to provide ESL tutoring and computer classes for clients that are seeking employment or waiting for work authorization. English as a Second Language Classes Volunteers are trained to tutor clients in English using the Direct Method. Most of the clients are residents of Malden. Spiritual Care Givers RIM’s first program, composed of visiting immigrant detainees in the custody of the U.S. Immigration and Customs Enforcement (ICE). Spiritual Care Givers are from many cultures, speak many languages, and go into the facilities to listen. By offering spiritual care in the detention