1 February 1984 and its health insurance products started to focus on benefits outside the Medicare scope. HCF extended and was able to offer more than just hospital, ambulance and ancillary cover. It also offered a wide range of life insurance products and, as agents, travel insurance. By the end of 1986 the HCF computer network linked every branch office with operational departments. The benefits for the member and staff are speedier membership and claim transactions. Full service agents operate at outlets in country areas where membership and claims may be lodged and processed. HCF's first Dental Centre was opened in HCF House to provide members with dental treatment for most routine services on 3 November 1986. The changing years 1992–2002 The first HCF Eyecare Centre was opened in July 1992 in George Street, Sydney. This was soon followed by more centres around metropolitan Sydney. In June 2000, HCF established The HCF Health and Medical Research Foundation. The Foundation is a not for profit charitable trust established to encourage medical research of all kinds and research and enquiry into the provision, administration and delivery of health services in Australia for the benefit of HCF contributors and the public generally. On 1 July 2000, the Australian Government introduced Lifetime Health Cover initiative, encouraging younger people to take out health insurance. HCF's membership increased by 35% to 336,499 members by the end of 30 June 2001 In 2001 the HCF Regional & Rural Oral Health Program was launched in order to provide its members in the regional and rural areas of NSW quality dental service on a low-cost basis. By the end of 2007, it had expanded to include Queensland and Victoria members with over 1,500 participating dentists across these states. By 2010 there were over 3,000 providers registered on the HCF Oral Health program across Victoria, Queensland, ACT, South Australia and regional NSW. It has been treating over 65,000 HCF members each year. 2002 and beyond In November 2002 HCF acquired IOR Australia Pty Ltd, a registered health benefit organisation previously owned by IOR Friendly Society Limited. IOR had most of its policy holders in Victoria, Queensland and South Australia. In early 2007 HCF was caught providing personal information of its clients to McKesson Asia Pacific to use for promotional purposes. While many clients and the general public were not satisfied with the decision, ultimately the New South Wales Privacy Commissioner