Niles Family Services (counseling and social services), the Niles Senior Center, the Niles Teen Center and the Niles Family Fitness Center. In a 2016 advisory referendum, Village residents voted in favor of continuing to fund these human service divisions. In 2011, the Niles Teen Center and Golf Mill Shopping Center were awarded a Gold U.S. Maxi Award by the International Council of Shopping Centers for their successful, on-going partnership. The Niles Teen Center was the recipient of the 2010 Bright Ideas initiative. Bright Ideas is an initiative that recognizes creative and promising government programs and partnerships. The initiative is offered through the Innovations in Government Program, a program of the Ash Center for Democratic Governance and Innovation at Harvard Kennedy School. Police Department The Niles Police Department provides 24-hour-a-day service and protection to village residents with 55 sworn officers, 36 auxiliaries, 2 Special Service Officers, 4 Operational Service Officers, 30 Community Service Officers, 10 civilians, and 17 school crossing guards. The Police Department is proactive in its efforts to enforce federal, state, and local laws through the utilization of numerous law enforcement strategies. In 2018, the Niles Police Department created a new Community Policing Initiative, which assigned each officer to one of fourteen beats in an effort to increase familiarity and connection between residents and officers. Fire Department The Niles Fire Department began providing service on February 19, 1912. In 1946, the Village began providing free ambulance services, predating all other Illinois communities. In 1962, the Niles Fire Department named its first full-time fire Chief George Pasek. Currently the department is an ISO 3 ranked department (since 1967). The fire department provides the following services: fire prevention, fire suppression, fire investigation, emergency medical treatment and transport, special technical rescue response, hazardous material response, and public education. Current staff consist of 52 sworn personnel. The department operates two fire engines, two ambulances, one tower ladder/truck, and one command vehicle out of two stations. Located in Fire Station 2 is the historic "Blue Boy," which is the first fire wagon in Niles. It was used as a hand-drawn unit from 1899 to 1909, and converted to horse-drawn service in 1910. Demographics As of the 2020 census there were 30,912 people, 11,065 households, and 7,180 families residing in the village. The population density was . There were 12,590 housing units at an average density of . The racial makeup of the village was