large robot had been edited in to the background of the scene. A VCAA spokesperson admitted that the image was "sourced and acknowledged by the VCAA as coming from the internet", and new internal guidelines were developed for using internet-sourced content in exams. In a statement, the VCAA apologised for any impact the error had on students completing the exam. The VCAA forwarded answers directly referring to the robot to the Chief Examiner for review, after which 27 students had a Derived Examination Score applied. A statistical analysis of all student responses to the question was subsequently conducted. Of 2,379 students who chose to answer the Russia section, 130 received an adjusted score. 2016 Early Release of Results In 2016, a computer error allowed for 2075 students (approximately 2.5% of VCE candidates) to receive their ATAR score and VCE results five days earlier than they were supposed to be announced. External SMS provider for VCAA and the Victorian Tertiary Admissions Centre (VTAC), Salmat Digital, created an error that enabled students to receive their results before the expected release date by texting VCAA. Suzanne Connelly, a spokeswoman for VTAC and VCAA, apologised on behalf of all agencies involved. This sparked outrage from parents of students who did not receive their scores, considering it as "unfair". Students who were able to receive their results also questioned its legitimacy and reliability. The VCAA and VTAC acted to contact affected students and their schools to reassure them regarding the accidental early results release. The release of the remaining 97.5% of results took place without further issue at the planned time. Education Minister James Merlino ordered an investigation into the situation, which had compromised results that are normally closely guarded until the official release. 2018 English Exam The 2018 English exam included an article criticising the opening of a café franchise "Calmer Coffee" in a local town, written by fictional author Jonty Jenkins. The café was criticised for its unfriendly staff and unwelcoming ambience, described as an "assault on the senses". Following the exam, students discovered a real "Calmer Café" existed in Aberfeldie, a suburb north-west of Melbourne. The café contained several similarities to the franchise mentioned in the exam, including identical surnames of fictional Jenkins to existent manager Elise Jenkins, and an employee with a "man bun" like the employer in the exam article. Within hours, the café received over 100 negative reviews on