increase passenger capacity on trains and ease freight movements through the station. This upgrade has seen changes to the booking office and station concourse building along with the introduction of ticket gates. In addition some refurbishment work and changes have been made to the waiting rooms and other facilities on platform 4/5. Station Masters Donald Mackenzie 1897 - 1916 (formerly station master at Holbeck) Harry Sutcliffe 1916 - 1918 F.J. Trotter 1918 - 1921 George Sutcliffe 1921 - 1927 (afterwards station master at King's Cross) Harry Ireland 1927 - 1932 (afterwards station master at King's Cross) William E. Stephenson 1932 - ???? (formerly station master at Monkseaton, Whitley Bay and Cullercoats) Reginald Repath 1950 - 1956 (afterwards station master at Bolton) Maurice Hughes 1956 - ???? Facilities The station has a concourse and ticket office area which was internally redesigned and reopened in mid-2012. The concourse features both a newsagents and a cafe. For general assistance there is a customer information point located on platform 1 by the concourse, as well as customer service offices on platform 5 and near the toilets on platform 2. All platforms are accessible by means of a passenger footbridge with lifts and also by a ramp bridge at the north end of the station. There is on site car parking. Within a few minutes walk is Peterborough city centre, and the Queensgate shopping centre. As of March 2013, there is an automated cycle hire scheme outside the south end of the station building. Services There are regular services to and from , operated by London North Eastern Railway and by Great Northern. Southbound EC services run either non-stop to the capital or call only at : northbound destinations include Edinburgh Waverley , , , , and (though many Scottish services now run non-stop from London to ). Great Northern trains start and terminate at Peterborough (twice each hour with peak period extras Mon-Sat) and serve the intermediate stations southwards. This has now become a Thameslink service largely to and from Horsham. CrossCountry regional services run hourly between Birmingham via Leicester and . East Midlands Railway are also hourly, between Norwich and Liverpool via , and Manchester Piccadilly. EMR also operate local services to Spalding, and Lincoln on an approximately hourly frequency (though morning peak and evening services only run as far as Spalding). Greater Anglia operate a two-hourly service to via Ely and .