Retford railway station is on the East Coast Main Line in the United Kingdom, serving the town of Retford, Nottinghamshire. It is down the line from and is situated between and on the main line. It has four platforms, two of which serve the main line and the other two, located at a lower level and at right angles to the first pair, serve the Sheffield to Lincoln Line. Facilities The higher-level platforms (numbered 1 and 2) respectively serve southbound and northbound East Coast Main Line trains operated by London North Eastern Railway which call at Retford. Platform 1 (on the eastern side of the layout) adjoins the main station building. Between the two platforms tracks there are two further lines, used by fast trains not booked to call here. The station is staffed throughout the week, with most amenities (booking office, toilets, coffee shop and vending machine) in the main building on platforms 1. The ticket office is manned Monday - Friday 05:35 - 18:00, Saturday 05:35 - 16:10 and Sunday 08:20 - 16:10. A self-service ticket machine is also provided for use when the booking office is closed and for collecting pre-paid tickets. Train running information is offered via automated announcements, CIS displays and timetable posters. There are also customer help points on both low-level platforms, along with waiting shelters. All platforms are fully accessible for disabled passengers via lifts and a subway. Services East Coast Main Line The station's High Level platforms are located on the East Coast Main Line and are served by London North Eastern Railway and Hull Trains services which are operated using Class 800 and 802 Bi-Mode units and Class 801 EMUs. The platforms are served on a two-hourly frequency by London North Eastern Railway services to and . There are additional services in the peak hours including services to , and Edinburgh. On weekends, the frequency is the same although services usually run to Edinburgh or Leeds. The station is also served by most Hull Trains services between London King's Cross, Hull and . There are seven trains to London and Hull on weekdays of which two continue to Beverley with a reduced service in place on weekends. Low-level The station's low level platforms are located on the Sheffield to Lincoln Line and are served by Northern Trains services which are operated using and DMUs. In May 2019, significant improvements were made