basic sequence of decision points The basic sequence of decision points is based on the #Delivery strategy design. ISPL provides heuristics on what basic sequences should be used for different delivery strategy options. Adapt basic sequence to accommodate actions. The basic sequence found is adapted to the list of actions to mitigate risks of the #Delivery strategy design. Describe decision points ISPL gives information on what information elements should be in a decision point. Think of for instance purpose and the pre-conditions. For every decision has to be determined which deliverables are required. General rule is that the deliverables must contain the right amount of information to be able to make the decision but no more than that. Too much information is costly and blurs the focus of the decision makers. More information about this topic can be found in the chapter on #Specifying Deliverables. Risk monitoring Risk monitoring takes place after the #Decision point planning phase. Its results can serve as input for the #Situation and risk analysis phase of service planning if necessary. It involves the tracking, controlling and monitoring of risks and risk mitigating actions. Specifying Deliverables ISPL focuses on the relationship between customer and supplier. It is very important that the communication between both parties is clear and unambiguous. A deliverable is a product that is exchanged between the supplier and customer organisations (both ways). Deliverables are exchanged in all phases of the acquisition process: e.g. the Request-For-Proposal during the tendering phase, the intermediate versions during the execution of the delivery plan, and the declaration of contract completion at the end of each contract. ISPL provides guidance for the specification of all deliverables needed in the acquisition process. This chapter is a summary of [5]. Types of deliverables ISPL divides deliverables in various types, each with a defined set of properties. These properties characterise the knowledge that is captured by each type of deliverable. Figure 8 illustrates the different types of deliverables. Contract domain deliverables Contract domain deliverables are used to define and control all contracts in a procurement. There are two types of contract domain deliverables: the tendering deliverable and the decision point deliverable. In the following paragraphs each of these types is discussed in detail. Tendering deliverable Tendering deliverables are used in the tendering process to place requirements on all of the services within a procurement. There are four types of tendering deliverables: Request