March 2005, a technical trial in Ferryside, Wales, resulted in viewers losing three out of the four available analogue channels in favour of going digital, leaving only analogue BBC Two Wales until switchover at Preseli in August 2009 (at the time, BBC 2W on digital offered a different schedule to BBC Two Wales on analogue). In October 2007, following a 15-month publicity and information campaign, and an early digital launch in August by Channel 5, the Whitehaven, Eskdale Green and Gosforth transmitters switched off analogue signals on the BBC Two frequency, and began broadcasting a temporary digital service for the main channels. On 14 November, all analogue signals were switched off, and the permanent three-multiplex digital service began (albeit with Channel 5 only on the Whitehaven transmitter, until 2009). Unfortunately, as had been feared, a small number of homes among the hills, which had received "fuzzy" analogue signals, particularly in Eskdale, were unable to receive a decodable Freeview signal. The only other serious problem resulted from the "rescan" command in some models of set-top box defaulting to frequencies used by the nearest main transmitter, instead of the strongest digital signals; this could be overcome by using the "add channel" option to select channels one-by-one, and in the long term by corrections to the boxes' software. In November 2008, the full rolling programme started in the ITV Border region at the Selkirk transmitter, with the Caldbeck transmitter switching a year later (Caldbeck was rebuilt, and broadcasts Scottish multiplexes as well as English ones to improve service to viewers north of the border; the nearby Sandale transmitter ceased to broadcast TV). The programme continued across the rest of the country, with the Westcountry region, Wales and the Granada region switching over in 2009. The West, STV North, STV Central regions and the Channel Islands followed in 2010; the Central, Yorkshire and Anglia regions in 2011; and finally the Meridian, London, Tyne Tees & UTV regions in 2012. Many decisions had to be made, including what to do about people who may find the new technology confusing, or who have no desire to receive more than the four or five channels they originally had, and who may have been reluctant to buy a digital box to view the free channels. The government arranged for the BBC to administer a Digital Switchover Help Scheme to ensure that groups such as the over-75s and recipients