this phase are of the #Decision point deliverable type. The final decision of the complete acquisition process is the #Acquisition completion. Managing Acquisition Processes The ISPL Acquisition Process is the actual process of obtaining a system or service to achieve a goal contributing to business objectives and/or needs. It is one of the most important parts of the ISPL method. This chapter is a summary of [2]. Model Figure 4 displays a model of the ISPL acquisition process. The acquisition process consists of three sequential process steps. Acquisition initiation Procurement (one or more) Acquisition completion These individual process steps are discussed in more detail in the paragraphs below. Target domain and service domain In ISPL the terms target domain and service domain are used quite frequently. Target domain The target domain is the part of the customer organization that is affected by the service. Service domain The service domain is the service organization that delivers the service, i.e. the supplier. Acquisition initiation The first process to be executed by the customer contract authority within an acquisition is the acquisition initiation process. It consists of two sequential process steps: acquisition goal definition and acquisition planning. The final result of the process is an acquisition plan reflecting an acquisition strategy, along with a clear understanding of systems and services requirements defining the acquisition goal. The acquisition initiation process is illustrated in Figure 5. A more detailed description of the Acquisition Initiation phase can be found here. Acquisition goal definition The result of this step is a sufficiently clear understanding of the requirements to the systems and services that are the goal of the acquisition and the costs and benefits for the business and its various stakeholders. This process step consists of four activities: Define the target domain. Refine the definition of the acquisition goal in terms of systems and services requirements. Analyse costs and benefits. Analyse stakes and stakeholders. The input of business needs is ideally provided by Requirements management processes. Acquisition planning The goal of this phase is to define an acquisition strategy adapted to the situation, plan the main decision points of the acquisition, and establish the acquisition organisation. The acquisition planning phase consists of the following activities: Determine overall service delivery scenarios. Analyse risks. Design acquisition strategy within the risk management framework: Plan the main decision points of the acquisition. Setting-up the customer organisation within the acquisition Steps two