who works alongside Herman. She is an ice princess obsessed with financial and social status, and is inclined to step on anyone she can in order to get ahead. She most often attempts to manipulate Herman, whom she sees as an easy target due to his mild-mannered disposition and honest work ethic. Heddy's most common ploy is to blame her often chafing work effort on Herman, especially when it would come to the attention of her boss, Paul Bracken. Her aggressive nature sometimes leads her over the edge, as when she deliberately steals a speech that was to be read at a party celebrating Mr. Bracken's 20th anniversary at Waterton, which Herman had written for himself. She claimed the speech as her own after Herman had too much alcohol to drink (in an effort to combat his nervousness), forcing him to make a drunken display at the party which nearly gets him fired. Heddy somehow loses to Herman in the end each time, and does receive discipline from Mr. Bracken, but being a TV show, she always remains in her job. She often blames her being passed over at work on "being a woman in a man's world"—but this is obviously just an excuse. Over time, Heddy and Herman gain a better understanding of each other's personalities and lives, and move toward becoming allies. Heddy moves into Herman's apartment building in the third season, and shortly thereafter, the two actually admit to romantic feelings, and begin to date. Keeping true to her character, however, Heddy soon breaks up with Herman, citing that his financial prospects are not up to her standards. Herman falls out of love with her immediately. Louise Fitzer (Yeardley Smith) is the diminutive, devoted secretary to research department head Paul Bracken. She is honest, diligent and sweet, but alternates these qualities often with a large dose of sardonicism. Her dedication to service and accuracy is matched with Mr. Bracken, so much that she is able to recite random, encyclopedic facts in quick succession, without taking a breath, when Mr. Bracken requests them on the fly. Louise is often the more innocent force in the office, compared to the rapid-fire interaction between Herman, Heddy and Jay. She is arguably the most sound source of advice for Herman in the physical world, aside from the reasoning that Angel, Animal, Wimp and Genius do in his brain. Louise also shows