with vocal coaches and throat doctors at the Vanderbilt University Medical Center. The band attempted to cover up Roe's problems by removing certain songs from concert set lists, lowering the key on others, having Truman sometimes take the lead vocal, and using pitch correction software, but even these did not fully correct the issues. Finally, they consulted vocal coach Diane Sheets, a friend of Johnson's son-in-law. She determined that Roe was over-compensating for a small degree of hearing loss typical of musicians who have performed live for long periods of time, thus tightening muscles in his throat and diaphragm and causing him to lose pitch. Although Roe was initially "cynical" toward Sheets's coaching, she was ultimately successful in restoring his voice. 2002–2007: Completely, Can't You Tell, and Greatest Hits II In 2002, Diamond Rio released its seventh studio album, Completely. The band originally conceived it as a double album, featuring traditional country on one disc and more pop-oriented country on the other, but according to Prout, this concept did not fully materialize because "country music has blinders on as far as what's acceptable – and what isn't", although Olander and Williams noted that the idea allowed them "more leeway in choosing songs". In addition to earning a gold certification, it produced two consecutive No. 1 singles in "Beautiful Mess" and "I Believe", the latter being the band's last single to top Hot Country Songs. Third single "Wrinkles" made Top 20, while the last single, "We All Fall Down" (also written by Steven Dale Jones), failed to reach top 40. Two of the album's tracks were previously recorded by other artists: "Make Sure You've Got It All", written by Bill Anderson and Steve Wariner, was originally recorded on Collin Raye's 1998 album The Walls Came Down, and "If You'd Like Some Lovin'" by its co-writer, David Ball, on his 1996 album Starlite Lounge. Rick Cohoon of Allmusic praised the album for its musical variety, saying, "With artists as well anchored in the business as Diamond Rio, the musical quality is a given. The real challenge is outdoing yourself and coming up with fresh concepts. The selections on this album seem to be the fruition of that search for musical renewal". He cited "Beautiful Mess" and "I Believe" as standout tracks. Ray Waddell of Billboard also thought that the singles were among the best tracks on the album, while highlighting the instrumental