calls made to the fire service that day, none came from the store itself. It is believed that the fire was started by a damaged electrical cable, which had furniture stacked in front of it. An inquiry showed that, although the store's fire precautions met all legal requirements, the spread of the fire and the high number of casualties were in part due to the absence of measures such as a fire sprinkler system to stop the spread of the fire from the furniture department, and the use of polyurethane foam in the furnishings, a material which is highly inflammable and highly toxic, but cheap and, at that time, legal in furniture. This finding would have consequences for later safety legislation. The second floor was gutted by the fire, while the third floor suffered severe smoke damage; the ground, first and second floors all received extensive water damage when the fire was extinguished. Due to the loss of life and devastation to the Manchester store, the Fire Research Station conducted a number of tests to develop sprinkler systems that could handle a similar large department store fire. However, there is still no legal requirement for United Kingdom retailers to have a sprinkler system in place, with many preferring to focus on evacuation procedures rather than fire containment. The catastrophe also resulted in modifications to the Fire Precautions Act and was among the factors that led to the ban on the use of polyurethane foam in home furnishings (a long-time concern of the fire service) forcing furniture manufacturers to develop new fabrics and materials for sofas and other items. The fire brought graphic images into the public consciousness (including footage of female office staff trapped behind barred windows on the top floor) due to the store's location next to the then studios of BBC Manchester (above the National Westminster Bank) and near to those of Granada Television, the offices of the Manchester Evening News and the northern offices of several national newspapers. The disaster has become a significant object of study for academics interested in the behaviour of people in emergency situations, after research showed a number of customers (predominately in the public restaurant area) refused to leave despite the sounding of alarms, requests from staff and even the smell and visibility of smoke; some even continued to queue at an abandoned check-out. The majority of those who perished were in