dealing with the BDA, and just 1% satisfied—the lowest of any civic agency in the city. It was also receiving the highest share of bribes (33%) in exchange for expediting service outcomes. The BDA is credited with responding to these findings with some reforms in operational management and asset monitoring and accounting practices leading to a substantial increase in residential layout development and allocation. In 2008 the Kasturirangan Report reaffirmed that as both developer and land regulator, the BDA has neglected its regulatory role, but gained some additional credibility through the successful delivery of major infrastructure projects including the Outer Ring Road, and various flyovers and underpasses throughout the city. The report recommended land regulation responsibilities be handed over to other municipal bodies such as the BBMP with the BDA focusing on its function as a development body. Achievements The superstructure of the Hebbal Flyover has won an award in the 9th Outstanding Bridge National Awards competition by the Indian Institute of Bridge, Engineers Restoration of Lake Agaram Restoration of Benniganahalli Lake Restoration of Lalbagh lake Outer Ring Road Criticism The encroachment and development upon water bodies and tanks essential for the city's drainage system. Failure to provide basic amenities (power, water, sewerage, drainage) to residential layouts whilst embarking on still further projects. Failure to provide for the rehabilitation of villagers displaced by new layout projects. Failure to deliver on planned projects and promised infrastructure. Despite the 73rd and 74th amendments to the Indian Constitution devolving power to Panchayats and local urban bodies, the BDA is not similarly responsive through an electoral process to local constituencies. The influence of money and vested interests, the so-called "land mafia", in the violation of regulations and land use controls and the development of prime real estate locations. Service outcomes decreasing over time despite significant growth in revenues (accounting for population and inflation). HC calls BDA the mother of corruption. Looks like it is not only BDA allotted sites that get into legal trouble, even auction sites which fetch the BDA crores of rupees that get entangled, in this case for 14 years. A series of denotifications hit the BDA arkavathy layout according to this source. This happened after BDA allotted the land to people who paid full amount for the site purchase from their hard earned savings and received lease cum sale agreements from BDA. So their money was with BDA but site