On April 29, 2018, the turnpike commission implemented all-electronic tolling at the Keyser Avenue and Clarks Summit toll plazas. All-electronic tolling was originally scheduled to be implemented on the entire length of the Northeast Extension in the later part of 2021. However, in March 2020, the switch was made early as a result of the COVID-19 pandemic. The all-electronic tolling system on the turnpike will initially use existing toll booths at exits, along with existing equipment at all-electronic tolling interchanges, until mainline toll gantries between interchanges are constructed. Mainline toll gantries are planned to be in operation by 2025. Services Emergency assistance and information The Northeast Extension formerly had a call box every mile () for its entire length. In September 2017, the turnpike commission began removing the call boxes due to increased mobile phone usage making the call boxes obsolete. Motorists may also dial *11 on their mobile phones. First responder services are available to all turnpike customers via the GEICO Safety Patrol program. The safety patrol program, which is free, looks for disabled motorists, debris, and accidents along the roadway and provides assistance. The patrol service is available 24 hours every day of the year. Each patrol vehicle covers a stretch of the turnpike. Towing services are available from authorized service garages located near the highway. Pennsylvania State Police Troop T patrols the Pennsylvania Turnpike Northeast Extension. It has headquarters in Highspire (along the mainline turnpike) and a substation along the Northeast Extension at Pocono. The Pennsylvania Turnpike Commission (PTC) broadcasts current roadway, traffic, and weather conditions via highway advisory radio transmitters at each exit. Broadcasts are available on 1640 kHz AM and can be received approximately away from each exit. The 511PA travel information service provides alerts, an interactive map, weather information, and traffic cameras to motorists. There are variable-message signs located along the roadway that provide information to motorists such as accidents, construction, weather, and traffic congestion. Service plazas The Northeast Extension of the Pennsylvania Turnpike has two service plazas at Allentown and Hickory Run, which are accessible by both northbound and southbound traffic. The service plazas offer multiple fast-food restaurants, a Sunoco gas station, and a 7-Eleven convenience store. Other amenities are available such as an ATM, E-ZPass sales, free cellphone charging, Pennsylvania Lottery sales, picnic areas, restrooms, tourist information, Travel Board information centers, and Wi-Fi. The Allentown plaza contains a seasonal farmers' market. Both