physical housing) were sourced from other vendors. The videodisc material was created quarterly by ByVideo at Florsheim's direction, in ByVideo's state-of-the-art video production facility in CA. This kiosk network operated for over 6 years in Florsheim retail locations. In 1991, the first commercial kiosk with an internet connection was displayed at Comdex. The application was for locating missing children. The first true documentation of a kiosk was the 1995 report by Los Alamos National Laboratory which detailed what the interactive kiosk consisted of. This was first announced on comp.infosystems.kiosks by Arthur the original Usenet moderator. In 1997, KioskCom was launched to provide a tradeshow for organizations looking to deploy interactive self-service kiosks. These trade shows used to occur twice a year, and offer companies education and demonstrations for successful self-service deployments. The first company to launch a statewide interactive kiosk program was Imperial Multimedia in 2007. Imperial Multimedia installed interactive kiosks in 31 of Virginia's State Parks and these electronic kiosks included park overviews, printable maps, waypoints, points of interest, video tours of trails, and emergency information. Today's kiosks are usually found in the airport at departure and also baggage, QSR, and Fast Casual self-order deployments have greatly expanded. There are now restaurants that orders only come in via mobile or kiosks. With the COVID-19 outbreak, new kiosk iterations such as the temperature screening kiosk have seen exponential growth in a very short time. Bill payment kiosks for AT&T and Verizon are expanding as well. Design and construction The aesthetic and functional design of interactive kiosks is a key element that drives user adoption, overall up-time, and affordability. There are many factors to consider when designing an interactive kiosk including: Aesthetic design: The design of the enclosure is often the driving factor in user adoption and brand recognition. Manufacturing volume: This will determine which manufacturing processes are appropriate to use (i.e. sheet-metal, thermoformed plastic, etc.). Kiosk software: The interactive function of the kiosk hardware is largely determined by the software program and kiosk software configuration. Graphic messaging: Plays a key role in communicating with potential users. Maintenance and thermal design: Critical to maximizing up-time (the time between failures or crashes). Component specification: Typical components include Touch-screen, P.C., pointing device, keyboard, bill acceptor, mag-stripe and/ or bar-code scanner, surge protector, UPS, etc. Ergonomic: Is important to ensure comfortable and easy user accessibility. Regulatory compliance: In the US it is important to