industry Historically electronic kiosks though are standalone enclosures that accept user input, integrate many devices, include a software GUI application, and remote monitoring, and are deployed widely across all industry verticals. This is considered "Kiosk Hardware" within the kiosk industry. POS-related "kiosks" are "lane busting" check-outs such as seen at large retailers like Home Depot and Kroger. Simple touchscreen terminals or panel-pcs are another segment and enjoy most of their footprint in POS retail applications and typically facing the employee. Terminals include NCR Advantage (740x terminal) and the IBM Anyplace computer terminal. These units are considered "kiosks" only in functionality delivered and typically only incorporate touchscreen, bar code scanner, and/or magnetic stripe reader. Market segments for kiosks and self-service terminal manufacturers include photo kiosks, government, airlines, internet, music, retail loyalty, HR, and financial services, just to name some. Customer flow, queue and check-in This segment includes healthcare patient check-in and "take a number" type custom flow. Devices range from simple ticket dispense to biometrics (fingerprint readers) for patient check-in. The basic application of kiosks in the hotel industry is to reduce waiting time for guests at check-in/checkout and relieve the reception desk. Usually, hotel kiosks are located in the lobby and are integrated or interface with the hotel's property management system. The machines allow guests to fill in and sign a registration card, select a room, issue hotel key cards, check for extra offers or upgrades, and book and pay for them. In retail, clients can place online orders in store for home delivery, avoid queuing in fast-food restaurants, and issue library books. Generally, kiosks are seen as an enhancement to a retail or hospitality offer rather than a replacing staff members. Regulatory Issues The main regulatory issues are ADA and Accessibility, PCI-EMV, UL, CE, and HIPAA. There are many more regulations including state-specific regulations (e.g. Unruh Act in California). In 2019 the Kiosk Association released a new Code of Practice for Accessibility. It was presented to the entire U.S. Access Board in 2019. See also Automated teller machine Internet cafe Kiosk Kiosk software Self service Vending machine Self-checkout References External links https://www.oemkiosks.com/blog/relation-millenials-self-service-kiosks/#.W92Lv1NUk0M https://www.oemkiosks.com/blog/touchscreen-technology-offers-interactivity-users/#.W-APtmj7SUk Advertising techniques Advertising tools Kiosks Embedded systems Kiosk Commercial machines Computer-related introductions in 1977 Marketing techniques Promotion and marketing communications