labels for a particular exhibit. The Penn State All sports museum employs interactive kiosks to display up to date information about past and current Penn State athletes and sports teams. The Ellis Island National Museum of Immigration now boasts a citizen test available for visitors to take online via an informational kiosk. Additional kiosk displays include a "Threads of Migration" interactive exhibition featuring three touch-screen kiosks as part of "The Journey: New Eras of Immigration" section, which covers immigration since 1954. Video kiosk Video kiosk integrates video conferencing and collaboration capabilities to help users run video calls or conferences with available operators, view content or exchange messages. Video kiosks are often used in banking or telemedicine for improved customer service. Kiosk reliability Reliability is an important consideration, and as a result, many specialized kiosk software applications have been developed for the industry. These applications interface with the bill acceptor and credit card swipe, meter time, prevent users from changing the configuration of software or downloading computer viruses and allow the kiosk owner to see revenue. Threats to reliability come from vulnerabilities to hacking, allowing access to the OS, and the need for a session or hardware restart. Kiosk industry segments The kiosk industry is divided into four segments: kiosk enclosures, kiosk software (application and remote monitoring), components, service, and installation. Kiosk software provides the application for the users. A patient check-in or bill payment application are good templates. The software can also lock down your operating system (be it Apple, Windows, Android, or Linux or ChromeOS) to restrict access and/or functionality of a kiosk hardware device. USB devices and exposed external ports present security risks for example. Temperature Kiosks Temperature kiosks began with the COVID-19 outbreak. They typically require no interaction except for the user to approach the terminal. A thermal imaging camera or a thermopile temperature sensor is typically used in conjunction with a camera to measure surface temperature (usually the forehead). Thermal imaging systems can drill down to the inner canthus which yields a more representative temperature. As of 2020 August, temperature kiosks are still relatively unregulated by the FDA. Smart City Kiosks The project in NYC pretty much lays out smart city kiosks. They are typically outdoor, larger than 42" and often two-sided. The idea is to provide internet access on the street which means applications like Wayfinding or tie-ins to transportation systems come integrated. Kiosk manufacturing