"Goodbye, Toby" is the fourth season hour-long finale of the American comedy television series The Office, and the show's seventy-first and seventy-second episodes overall. Written by Paul Lieberstein and Jennifer Celotta, and directed by Paul Feig, the episode first aired in the United States on May 15, 2008, on NBC. In this episode, Toby Flenderson (Lieberstein) spends his last day at Dunder Mifflin before moving to Costa Rica. Michael Scott (Steve Carell) develops feelings for the new Human Resources Representative Holly Flax (Ryan), who makes her first appearance in this episode. Jim Halpert's (John Krasinski) plan to propose to Pam Beesly (Jenna Fischer) gets ruined after Andy Bernard (Ed Helms) makes a proposal of his own. Elsewhere, Ryan Howard (B. J. Novak) is fired as vice president of the company for misleading the shareholders and is sent to prison. "Goodbye, Toby" introduced the character of Holly Flax, played by Amy Ryan, whose presence would drastically affect the office in the series' fifth and seventh seasons. The episode received largely positive reviews from critics, with many applauding the introduction of Amy Ryan's character, as well as the ending between Jim and Pam. The episode received 4.1 Nielsen rating and was watched by 8.07 million viewers. Plot Dunder Mifflin's Scranton branch is planning a going-away party for Toby Flenderson (Paul Lieberstein) before he leaves for Costa Rica. Michael Scott (Steve Carell) is extremely happy that Toby is leaving, but when Angela Martin (Angela Kinsey) balks at his unreasonable party demands, Phyllis Vance (Phyllis Smith) accepts the duty of planning the party. She does fantastically, ordering carnival rides and hiring a band. Michael's hatred of Toby has been transferred to the new human resources representative, Holly Flax (Amy Ryan), and he and Dwight Schrute (Rainn Wilson) plan to haze her. When she playfully affects disdain for Toby, Michael takes her seriously, and suddenly falls in love with her. Taking advice from Jim Halpert (John Krasinski), Michael succeeds in warming Holly up with small talk and jokes, and even tempers Toby's exit interview, which he had originally planned to be brutally insulting, because Holly attends. During the interview, Pam helps Toby finally get revenge against Michael by making him give up his favorite watch to Toby after discovering he planned on giving him a rock for a going away gift. Dwight, however, continues the hazing, telling Holly that Kevin Malone (Brian Baumgartner) is mentally