and tried to enter, but the sliding glass doors were locked. After demanding to be let in, Auvinen fired through the glass, hitting some chairs inside. People hiding in the canteen were able to escape through the other end of the room and hid in the rooms behind the kitchen. No one in the canteen was injured. At 11:54, Kalmi left the school with the education welfare officer and stopped between the building and a nearby pond to talk on the telephone. The education welfare officer went on ahead to the car park to guide rescue vehicles into the area. Auvinen, cursing, emerged from the school and encountered Kalmi, who tried to convince him to surrender. At 11:57, he shot her seven times in view of a group of students in the schoolyard, fatally wounding her. Auvinen reentered the school, went back to the first floor, and began walking around, knocking on classroom doors. He then managed to enter an occupied comprehensive-school classroom. Inside, he shouted orders at some of the students, proclaimed a revolution, and urged the students to destroy school property. Despite firing two shots at a television set and a window, Auvinen left the classroom without shooting anyone. A few minutes later, Auvinen spotted the first responding police officers and paramedics converging at the area of the inner court. He fired a shot at them through a window, but the bullet failed to penetrate the glass. At 12:03, Auvinen took another position near the main entrance and fired two more shots at police officers who tried to approach and negotiate with him. No officers were hit. Soon afterward, he walked into the lavatory next to the canteen and threw his jacket and bag on the floor. After that Auvinen shot himself in the head, ending the shooting at 12:04. Auvinen was found and taken to the Töölö campus of Helsinki University Central Hospital at 14:45, where he died at 22:15 from the gunshot wound. The victims all sustained multiple injuries to the upper body and head. Emergency response The first emergency services call was reported at 11:43:14 by a student, though it was initially reported that the victim in question was bleeding from a bump on his head. The operator alerted two ambulances at 11:44:11. During the alert, gunshots were heard in the background, but the operator either did not hear them or was unable to identify