Norfolk Fire and Rescue Service (NFRS) is the statutory fire and rescue service for the county of Norfolk in the east of England. The county consists of around 870,100 people, covering the 4th largest area in England with 2,074 square miles including 200 miles of inland waterways, 90 miles of coastline and 6,125 miles of roads. The county city is Norwich with other major towns including Great Yarmouth, King's Lynn and Thetford. Norfolk has one of the 20 Urban Search and Rescue teams across England and Wales which were set up in response to the 9/11 attacks. The teams, including Norfolk, have the capacity to deal with two simultaneous incidents across the UK. Headquarters and Control Room The headquarters of Norfolk Fire and Rescue Service is Jubilee House, Falconers Chase, Wymondham, Norfolk in a combined HQ with Norfolk Constabulary. The joint operations centre is located within the Contact and Control Room (CCR) of Norfolk Constabulary. The former headquarters, Whitegates, was commandeered for use by the National Fire Service during the Second World War and was eventually purchased by Norfolk County Council in 1950. The building was built as a family home in the late eighteenth century and has had various owners over the years. New building at the rear of the original house in recent times has replaced the coach house and stables of earlier times. Performance In 2021/2022, every fire and rescue service in England and Wales was subjected to a statutory inspection by Her Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HIMCFRS). The inspection investigated how well the service performs in each of three areas. On a scale of outstanding, good, requires improvement and inadequate, Norfolk Fire and Rescue Service was rated as follows: Appliances and Capabilities NFRS operates a range of firefighting appliances, which includes: 37 pumping appliances: the standard firefighting vehicle mobilised to all emergency calls. These appliances are equipped with a high-pressure two-stage main pump also capable of making foam via an onboard foam inductor system, two high-pressure hose reels, a set of rescue ladders, a light portable fire pump, four / six breathing apparatus sets (depending on age), two spare breathing air cylinders and hydraulic rescue equipment, as well as other miscellaneous tools. 10 rural pumping appliances: similar to the rescue pump but with less rescue equipment and designed for rural areas 4 heavy rescue pumps: very similar to the pumping appliance,