requiring multi-modal access to drive-throughs. The new zoning law states, "When a drive-through facility is open and other pedestrian-oriented customer entrances to the business are unavailable or locked, the drive-through facility must serve customers using modes other than a vehicle such as pedestrians and bicyclists." Walk-up windows Some establishments provide a walk-up window instead when a drive-through may not be practical. However, the walk-up windows should not be confused with small establishments that customers are lined up for services such as mobile kitchens, kiosks or concession stands. These walk-up windows are value-added services on top of the full services provided inside the stores. The walk-up windows generally provide similar customer experience with the drive-throughs by allowing customers to receive services from the exterior of the facilities through a window. There are many reasons for the owners to provide such services. An example is when McDonald's entered a new market in Russia where the majority of families did not own cars, the owners developed the walk-up windows as an alternative. Another reason is to have a drive-through experience in the locations that are not feasible to construct a drive-through lane such as in city centers. Some establishments may want to use walk-up windows to attract certain customer demographics such as younger customers who need quick service during late night. Another reason is to offer extended service hours and maintain a safe environment for employees, such as a bulletproof walk-up window in high-crime areas. Ski-through McDonald's first opened a ski-through called McSki in the ski resort of Lindvallen, Sweden in 1996. See also B-Bop's Drive-in Disposable food packaging Effects of the car on societies References External links Restaurants by type Road transport