and decided on the same day in a process that normally lasts approximately two and a half hours. Most applications are granted on Biometric Residence Permit cards which are not produced at the office, but generated separately and sent to customers by courier. Some applications cannot be considered on the same day due to complications which may arise. It also provides a number of services including Return of Documents and general enquiry for the public. The office has been closed since July 2015 and all enquiries must go to UK Gov website. References External links Border and Immigration Agency 2005 Report - A Humane Service for Global Citizens - by South London Citizens Enquiry into Service Provision by the Immigration and Nationality Directorate at Lunar House. Her Majesty's Inspectorate of Prisons Report on Communications House, Lunar House, Electric House and Dallas Court (June–October 2004. Home Office (United Kingdom) Immigration to the United Kingdom National government buildings in London Skyscrapers in the London Borough of Croydon Government buildings completed in 1970 1970 establishments in England Modernist architecture in London Skyscraper office buildings in London