14-night cruise to various Mediterranean destinations. The ship's crew identified a major technical problem, and the cruise was abandoned after 16 hours at sea. The cause was a propeller shaft bearing which had been damaged by overheating and required urgent repair while the ship was out of service. On 3 May 2000, the ship returned to Southampton, where passengers disembarked. Passengers expressed disappointment about the incident but reported that they were mainly satisfied with P&O Cruises' response to the situation. P&O Cruises offered all passengers a full refund and compensation package, worth about GBP£6 million. Aurora sailed to Blohm + Voss in Germany, where repairs were carried out. The ship returned to service on 15 May 2000, to undertake her second scheduled cruise to the Canary Islands. Pamela Dream rescue effort In March 2001, Aurora was sailing through the Taiwan Strait on her first world cruise when she was called to assist Pamela Dream, a Cambodian registered ship crewed by Russian officers and crew which had capsized in rough seas. Aurora launched her fast rescue boats to retrieve survivors from the water. The crew were able to retrieve three survivors. A crewmember described the sea state as "very rough, with waves of about ". One of Auroras propellers was damaged by flotsam, an inspection of the propeller was carried out in Singapore where it was polished by divers. The damaged propeller was eventually replaced in dry dock in Southampton in December 2002. Norovirus breakout During a cruise around the eastern Mediterranean in October 2003, over 500 passengers suffered stomach infections caused by the highly contagious Norovirus. During the outbreak, the ship's passengers were denied the right to land at Piraeus, Greece, as the ship was held in quarantine. Aurora departed from Piraeus on 31 October having loaded medical supplies. On arrival in Dubrovnik, Croatia, a health inspector boarded the vessel and ordered the sick passengers to remain in their cabins "as a precautionary measure". Those unaffected by the virus were allowed to leave the ship. There was uncertainty as to whether the ship would be allowed to dock in Gibraltar, the next scheduled port. Aurora was allowed to dock in Gibraltar on 3 November. A small number of passengers who were still recovering were required to stay on board. Passengers who went ashore were required to leave their passports behind. One passenger had died from a heart attack, unrelated to