appointed President Bruce Caswell to the position of chief executive officer. In 2021, Maximus acquired Attain and Veterans Evaluation Services (VES) for a combined total of $1.8 billion. Maximus hired Dr. Arvenita Washington Cherry as Senior Director of DE&I in 2020 in an effort to bolster diversity and inclusion in its workforce. Since her arrival, Maximus has instituted new initiatives to facilitate conversations across the company about these issues. In September 2021, Maximus and Navient announced the two companies signed a definitive agreement to transfer the loan servicing for U.S. Department of Education-owned student loan accounts from Navient to Maximus through a contract novation. The Federal Student Aid (FSA) approved the agreement in October 2021, which impacted 5.6 million student loan borrowers. Maximus created a new federal loan servicing unit, known as Aidvantage, and said in a statement, “This is a defining moment for student borrowers…it is imperative we get it right.” In May 2022, Maximus relocated its headquarters to Tysons, Virginia and new office space that was reported to incorporate "many of the post-pandemic office designs that architects and companies are emphasizing." Services Health services Maximus provides services for government health programs including Medicaid, the Children's Health Insurance Program (CHIP), Medicare and health insurance exchanges as required under the Affordable Care Act. Maximus serves on the Enroll America advisory council. The company is the largest provider of administrative services for Medicaid and CHIP in the United States, serving more than 50% of the market. In September 2012, the Illinois Department of Healthcare and Family Services awarded Maximus Health Services a two-year, $76.8 million contract to help the state with its Medicaid program. That same month, Maximus announced a $23.5 million contract with the State of Oklahoma to operate a customer relationship management system for SoonerCare, the state's Medicaid program, and Insure Oklahoma, a program that provides employers with subsidies to help buy private market health insurance for their low- to moderate-income employees. Maximus is also the largest provider of privatized health insurance appeals to Medicare. In 2012 it expanded its growing Federal operations, bringing 500 local jobs to upstate New York and Pennsylvania, including more than 325 jobs in Pittsford, NY and more than 125 jobs to Scranton, PA. The company offers services in the health insurance exchange marketplace and in July 2012, the Minnesota Department of Commerce awarded Maximus a two-year, $41 million contract to create the state's