close the attainment gap for poor/working class students and students of color Admissions, enrollment, financial aid, orientation Admissions: Recruitment of undergraduate and graduate students (often separate offices) from first point-of-contact such as high school visits or college fairs to answering student and family admissions questions, to monitoring submission of applications, to reading applications and making admissions decision recommendations in collaboration with faculty Enrollment management: Relates to all aspects of incoming students and services provided to them; may include Financial Aid, Bursar, and Registrar. Financial aid: Assists students in post-secondary education affordability including information on the difference between grants, scholarships, work-study, and loans; processing federal and state/provincial government aid, payment plans; minimizing debt and understanding why student loans cannot be discharged; the benefits of federal versus private loans; loan repayment plans and employers/careers that will reimburse tuition and/or pay off student loans Orientation and First-Year Experience: Support and programming for first-year and transfer students, usually includes orientation and may include family relations Alumni and advancement/development Alumni services: Focuses on graduated students' interests, needs, activities, and information, as well as fundraising Development/Advancement services: Development or advancement of the college/university mission through fund-raising including capital campaigns and lobbying work with legislatures in public colleges and universities to provide greater support for public education Student Alumni Associations play a major role in many Alumni Services teams. These Associations typically aim to bring together current students with alumni through a variety of programming. Programming may address a variety of topics including the career journey, networking, building personal and professional skills, and building affinity to the school. Members of the Student Alumni Association act as representatives of their school at these events. Student Alumni Association programming is usually open for part-time and full-time students. Student Alumni Associations usually fall under the Alumni and Development Teams. This is because there is often an aspect of building and promoting a culture of philanthropy within these Associations. Running a "Graduating Class Gifts" program. Many Universities across Canada (example Wilfird Lauier University, Concordia University, University of Northern British Columbia, Schulich School of Business at York University). Although there is a growing trend of having Student Alumni Associations, they are not found at many post-secondary institutions. Athletics and recreation Athletics: Includes student services for student athletes in intercollegiate athletics including advising, monitoring, and support of student scholarships and student academic, career, and personal-social development Campus Recreation encompasses a variety of programs