in order to keep his life normal. He said that his income came from sponsorship, advertising, and sales of printed collections. These compilations have been published by O'Reilly Media. Since 2000, User Friendly has been published in a variety of newspapers, including The National Post in Canada. Hiatuses, ending, reruns, and shutdown The strip went on hiatus from June 1, 2009 to August 2009 due to personal reasons. In this period, previous strips were re-posted. A second hiatus lasted from December 1, 2009 until August 1, 2010, again due to personal reasons. New cartoons, supplied by the community as part of a competition, started to appear as of August 2, 2010. From November 1, 2010 through November 21, 2010, Illiad published a special "Remembrance Day story arc", and stated that it is "vague and at this point random" what will happen to the strip afterwards, that "going daily again is highly unlikely", but that "there are still many stories that I want to tell through UF, over time". Since then, previous strips have been re-posted on a daily basis. On 24 February 2022, Illiad announced that the website would be shut down soon, "at the end of this month. If not, it won't be much later than that." At approximately midnight PST on the evening of 28 February 2022, the website was shut down. Reviews User Friendly has received mixed reviews over the years. In a 2008 review, Eric Burns of Websnark called it a "damned good comic strip", but felt it had several problems. Burns felt that the strip had not evolved in several years, saying "his strip is exactly the same today as it was in 1998... the same characters, the same humor, the same punchlines, the same punching bags as before." Burns said that characters learn no lessons, and that "[i]f Frazer uses copy and paste to put his characters in, he's been using the same clip art for the entire 21st century." Burns also criticised the stereotypical depiction of idiotic computer users as outdated. But fundamentally, Burns found the strip funny, saying anyone who had worked IT would likely find it funny, and even those who had not will find something in it amusing. Burns felt that some criticism of User Friendly came from seeing it as general webcomic, rather than one targeted at a specific audience of old-school IT geeks, and he considered that the