the introduction of Office 97. Market share While WordPerfect dominated the DOS market, Microsoft shifted its attention toward a Windows version of Word; after Windows 3.0 was introduced, Word's market share began to grow at an extraordinary rate. A Windows version of WordPerfect was not introduced until nearly two years after Windows 3.0, and was met with poor reviews. Word also benefited from being included in an integrated office suite package much sooner than WordPerfect. While WordPerfect had more than 50% of the worldwide word-processing market in 1995, by 2000 Word had up to 95%; it was so dominant that WordPerfect executives admitted that their software needed to be compatible with Word documents to survive. Application integration and middleware While Microsoft offered something that looked like a fully integrated office suite in Microsoft Office, a common complaint about early Windows versions of WordPerfect Office was that it looked like a collection of separate applications from different vendors cobbled together, with inconsistent user interfaces from one application to another. In fact, enabling applications from various software developers to work together on every platform was part of the Novell strategy. Novell had acquired WordPerfect for Windows from WordPerfect Corporation, Paradox from Borland, and various peripheral utilities from other companies and had started to evangelize the Novell "middleware" – Appware – as a means for others to run their programs on every operating system. This "middleware" strategy would make software vendors and customers independent from operating system vendors, like Microsoft, thus posing a real threat. Contrary to Microsoft with its MS Office however, starting with WordPerfect Office 9, Corel successfully integrated the components of WordPerfect Office almost seamlessly. PerfectScript and the middleware PerfectFit played the major role here. Elements of applications like CorelDraw and Ventura desktop publishing were also integrated and enriched the document format. Faithful customers Among the remaining avid users of WordPerfect are many law firms and government offices, which favor WordPerfect features such as macros, reveal codes, and the ability to access a large range of formatting options such as left-right block indent directly with key combinations rather than having to click through several layers of submenus as Microsoft Word often requires. Fast typists appreciate the ability to keep their hands on the keyboard, rather than reaching for the mouse as often as would be required if they were using Microsoft Word. WordPerfect users may also define any key or