local governments were affected; many local governments said that they will not update as they do not have funds to cover a replacement. As of 2011, Windows Update still supports the Windows 2000 updates available on Patch Tuesday in July 2010, e.g., if older optional Windows 2000 features are enabled later. Microsoft Office products under Windows 2000 have their own product lifecycles. While Internet Explorer 6 for Windows XP did receive security patches up until it lost support, this is not the case for IE6 under Windows 2000. The Windows Malicious Software Removal Tool installed monthly by Windows Update for XP and later versions can be still downloaded manually for Windows 2000. Microsoft in 2020 announced that it would disable the Windows Update service for SHA-1 endpoints and since Windows 2000 did not get an update for SHA-2, Windows Update Services are no longer available on the OS as of late July 2020. However, as of April 2021, the old updates for Windows 2000 are still available on the Microsoft Update Catalog, or through Legacy Update, a community-driven third party replacement for the Windows 2000 update servers. Total cost of ownership In October 2002, Microsoft commissioned IDC to determine the total cost of ownership (TCO) for enterprise applications on Windows 2000 versus the TCO of the same applications on Linux. IDC's report is based on telephone interviews of IT executives and managers of 104 North American companies in which they determined what they were using for a specific workload for file, print, security and networking services. IDC determined that the four areas where Windows 2000 had a better TCO than Linux – over a period of five years for an average organization of 100 employees – were file, print, network infrastructure and security infrastructure. They determined, however, that Linux had a better TCO than Windows 2000 for web serving. The report also found that the greatest cost was not in the procurement of software and hardware, but in staffing costs and downtime. While the report applied a 40% productivity factor during IT infrastructure downtime, recognizing that employees are not entirely unproductive, it did not consider the impact of downtime on the profitability of the business. The report stated that Linux servers had less unplanned downtime than Windows 2000 servers. It found that most Linux servers ran less workload per server than Windows 2000 servers and also that none of the