a fire at a flat in Llanrwst, North Wales, on October 10, 2014. Coroner Dave Lewis ruled that the cause of the fire was “on the balance of probabilities” an electrical fault with the door switch on the dryer. He described the evidence presented at the inquest by Whirlpool as “defensive and dismissive” and stated the company's approach was an “obstacle” to finding steps to prevent future fires. Safety warnings about tumble dryers published on the Indesit and Hotpoint websites in 2015 advised customers that “In some rare cases, excess fluff can come into contact with the heating element and present a risk of fire.” Condensers and vented tumble dryers sold under the brands Hotpoint, Indesit, Creda, Swan and Proline and manufactured over an 11-year period between April 2004 and September 2015 present a fire risk. An estimated 5.3 million tumble dryers were bought in the UK over the time period. Originally, and even after several fires were confirmed as being caused by faulty devices, Whirlpool advised customers that using such devices was safe provided they were not left unattended but would not issue a product recall. Whirlpool offered to fix faulty machines or replace tumble dryers at a cost of £99 - an offer met with derision with consumer groups and in the press. Parliament discussed widespread difficulties with getting faulty machines fixed or replaced, including long wait times and poor service. On Friday 19 August 2016, a fire broke out on the seventh floor of an 18-storey Shepherds Court building in Shepherd's Bush Green resulting in hundreds of residents being evacuated. London Fire Brigade said 20 fire engines and 120 firefighters were sent to tackle the blaze at 3.44pm, and that it was under control by 5.30pm. The occupants were at home when smoke started pouring out of the tumble dryer and they alerted fire crews, with the fire later confirmed as being caused by a faulty Indesit branded Whirlpool tumble dryer. At the time Whirlpool advised customers that ”You may continue to use your tumble dryer whilst waiting for the modification, however, we require that you do not leave your dryer unattended during operation as an extra precaution (i.e. do not leave the house or leave the dryer on whilst asleep)” but would not issue a product recall. On 26 August 2016, London Fire Brigade advised the public to stop all use of faulty tumble dryers immediately