is responsible and accountable for an ongoing program of IT services while the project manager's responsibility and accountability are both limited to a project with a clear start and end date. Most IT management programs are designed to educate and develop managers who can effectively manage the planning, design, selection, implementation, use, and administration of emerging and converging information and communications technologies. The program curriculum provides students with the technical knowledge and management knowledge and skills needed to effectively integrate people, information and communication technologies, and business processes in support of organizational strategic goals. Graduates should be able: to explain the important terminology, facts, concepts, principles, analytic techniques, and theories used in IT management. to apply important terminology, facts, concepts, principles, analytic techniques, and theories in IT management when analyzing complex factual situations. to integrate (or synthesize) important facts, concepts, principles, and theories in IT management when developing solutions to IT management multifaceted problems in complex situations. Consequences of IT management deficiencies In 2013, hackers managed to install malware with the intent of stealing Target's customers' information. The malware targeted “40 million credit card numbers—and 70 million addresses, phone numbers, and other pieces of personal information”. About six months before this happened, Target invested 1.6 million dollars to install the malware detection tool made by FireEye, whose security product is also used by the CIA. The software spotted the malware, and alert was sent out as intended. However, nothing done beyond that point. The hackers successfully got away with one third of US Consumers’ confidential information. Target's security system’s unresponsiveness led to 90 lawsuits being filed against Target, which went on top of another approximate $61 million USD spent just responding to the breach, See also Information Resources Management Journal Information infrastructure References